Dunkin'

6004 University Ave, Cedar Falls
(319) 266-6402

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Recent Reviews

Honestly I love Dunkin, I go here almost everyday, but this morning was something different. I’m waiting in the drive thru and I’m about 3 cars away from the speaker and I look to my left and there’s 3 employees all just standing there talking. Don’t know if any coffee was being made or anything. This is a first because usually Dunkin employees push out the line they have and work as fast as they can but today they were just standing there not caring if the line was waiting,...
Our coffee was pretty good! Love those donuts with strawberry frosting - super fresh and yummy! We had a bit of a wait (based on our interaction with staff I think they forgot about us), and they did make a point to make sure we were taken care of after standing there for 10-15 minutes waiting for our items. Friendly workers!
Completely ignored the people waiting in line and kept serving drive thru. No one even acknowledged the guests who took the time to park their cars and come inside to order. The food is always great but the service was lacking. Possibly just not enough staff. I would suggest staying in the drive thru if you visit this establishment.

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