McDonald's in Cedar Falls

“We had a mishap where we actually got home and there was no hamburger patty on the hamburger, but it was our fault not theirs. They must’ve misunderstood my daughter‘s veggie burger issue. They thought that I didn’t want the burger just the veggies so anyhow, there is a manager Manager, she had me come back into the store her name was Kay. Hands-down, the best service I’ve ever had from a manager, especially someone who has to deal with customers all day long that are never happy with anything. I just definitely wanna point out that she went above and beyond like my fries were in the bag and she even replaced my french fries so that I could have warm fries with our food when it came back out And also gave me a free drink while waiting. I would recommend her employers to read this and definitely know that if I ever have an opening for a manager, I’m gonna scoop her up and take her lol best customer service ever and that’s pretty hard for me to say I don’t usually compliment, especially when I’ve had to go back to the place after already getting home and finding out my order was wrong and calling and being told to come back, it wasn’t like I was just looking at my food and noticed right before I pulled away. No, I drove home and came back and she made it way worth my time. Her personality and treating me the way that she did went above and beyond and I thank her for that because I was having a really rough day. If you’re reading this Kay , thank you.“

“We love going to McDonald's but I think you need healthier food for people that are on diets like for diabetes people are need to lose weight bring salads back bring my grilled chicken stuff that people really need instead of not a lot of fatty foods cause a lot of people can't eat fatty foods we love McDonald's but we need more healthy foods and thank you God bless 🙏👍🙂🤩“

“Best quality of food, excellent customer service, top notch cleanliness, and per always I was badabababa I'm lovin it!

Parking: Multiple entrances & multiple drive thru's for easy access.

Kid-friendliness: My kids love their dining rooms & they say "It gives a home feeling!" They also state that the staff always treat them, "Like Family!"

Wheelchair accessibility: The entrances and exists each are equipped with wheelchair accessibility as well as the front kiosks & bathrooms which is amazing for my disabled grandmother!“

“I'm not a Mc Donald's person but I had a craving yesterday. I went drive thru service which was uneventful for the most part. What was exceptional was the young man at the pick up window. His attitude, confidence, and attention to my really small order was enlightening and just made my day better!“