Subway

4620 1st Ave NE, Cedar Rapids
(319) 373-2040

Recent Reviews

Bernard Hughes

Since new took over to Subway it went downhill do not let me see the meats disorganized the vegetables we're Frozen the soda was out of product I will never come here again and I used to come here all the

Atmosphere: 2

Food: 1

Service: 3

Sodaba Jalali

I order chicken sandwich, she gave me chicken rotisserie; probably they bought their chicken from Sam’s Club I spend 23 dollars. After calling the manager. She told me to drive back to store with the sandwich. So I decided to not waste my money in subway in this location. She is not given me credit for this sandwich because I am not gonna drive 10 miles to get another worse or another chewy sandwich. They recently changed their chicken to rotisserie chickens. They do not confirm with customers before they make sandwiches. I am disappointed with her management. If you all want to waste your money go to this location.Thank you for ready.

Atmosphere: 1

Food: 1

Service: 1

Alisha Simmons

Mya was literally the best. I called in. I was rushing to get my food. She placed the order over the phone for me and it was fresh and ready to pick up in 7 mins. She was extremely nice about it and made sure my sandwich was correct. She was perfect my sandwich and morning!!Thank you Mya :)

Atmosphere: 5

Food: 5

Service: 5

Lawrence Parrott

I've only been there twice and both times my bread was tough to eat. Almost stale, there is no way it was baked today.... absolutely no

Atmosphere: 3

Food: 1

Service: 3

Brian Klumpp

Perhaps the worst fast food experience anywhere. If I could rate them a zero, I would. Where to begin: (1) Placed an order online; (2) Showed up and waited to be recognized at the cashier station. After waiting for the cashier to cash out 3 people, I finally decided to step in line and announce my presence (politely) that I was there to pick up my online order. (3) I was told they were running behind. I then proceeded to watch as 3 other new orders were taken in the "regular" line. Had I simply waited in the regular line, I probably would've gotten my sandwiches faster. (4) After watching more people come in, and realizing they weren't making any progress with online orders, I decided to simply go stand in line. At this point, it was 6 people deep. I get it, it was lunch hour rush. Mind you, by this point, one of the 2 "sandwich artists," had decided to go on break or something leaving the one gal by herself who simply shook her head the entire time. This was at 12:30 right smack in the middle of lunch rush. Who goes on break during the middle of lunch rush. I then watched 4 people walk out without ordering (lost business). Mind you, I would've too, had I not already paid for my online order. (5) I finally make it to the counter and again request my online order. (6) I proceeded to watch them make sandwiches that were still not my online order, but I thought were others. All they have to do at this point is read the slip of paper. (7) After they made a few more sandwiches, I was told my order was ready and they tried to hand me the sandwiches that were not what I ordered. (8) I told them, that wasn't what I ordered to which, they told me, "Well those are the sandwiches we made." Mind you, one of the sandwiches I ordered was a deluxe steak, which costs more money than the sandwiches I was provided. (9) I asked for proper sandwich, to which I was ignored as they started helping others in line. Needless to say, I took the wrong sandwiches and walked out. The entire experience took 1 hour to get 2 sandwiches. I get it, finding workers is tough, but this was absurd at a whole other level. I was even more astounded by a gentleman and woman who were waiting in line, who proceeded to tell them how good of a job they were doing. Sorry, I understand being busy and getting behind, but making incorrect orders, ignoring customers, going on break in the middle of a rush, causing a situation where potential customers leave, is not "doing a good job." I've been in that situation before. Here's how you handle it: (1) Don't go on break and throw up your hands. (2) Simply acknowledge customer's presence. (3) Figure out a way to work smarter. (4) Turn off online ordering to handle walk-in customers only. (5) Work more efficiently by making more than one sandwich at a time. (6) Maintain composure and professionalism.

Atmosphere: 1

Food: 1

Service: 1

Chiquita Conwell

Did a great job making my sandwich

Atmosphere: 5

Food: 5

Service: 5

Janie Jody

I got the monster and it was not made correctly. I called and they had me come in and made my sandwich right for me. Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

Cody Gill

The morning opener was super nice and welcoming. Always has my favorite bread ready(Italian herbs, and cheese) the vegetables are always fresh.I’ll always come back for the food and the vibe.

christian heins

The order was not correct, the sandwiches were cold along with the chicken and bacon, my son had like 5 pieces of chicken on his whole foot long, when I called the store they acted liked it was no big deal and very

Food: 2

Service: 1

David Hammond

Please update your operating hours online.Your location is posted as being open till 9pm. I put in my online order at 7:50pm for pickup at 8.05pm. When I arrived I was informed that this location closes at 8pm and they never received my order! I know they received my order because I got confirmation it was received. They just didn't want to make it. I dont blame them. I wouldn't have put in my order at 7:50pm if I knew this location closed at 8pm. No establishment likes making food 10 minutes before closing!

Marissa Corrigan

I don't know the guys name, but he always asks if I want the Garlic Aoli on my sub. If you see this you have forever changed my sub! It tastes like garlic bread!

John Smith

The older lady that works the lunch shift is so annoying to deal with. She makes ordering so difficult, it almost seems intentional. I also don't enjoy having to hear her complaining about customers while I'm trying to eat my lunch.

Jaden Koskie

I just left there and the computer was running slow. Now working customer service I understand the level that different workers are allowed to do. They were very nice about it and we were waiting and the owner came in and got us all situated. The people were very helpful and I got what I needed very quickly! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Dxkp

Conveniently located. The workers are friendly. Not the nicest area. But good for pickup and go.

Atmosphere: 1

Food: 3

Service: 5

Doug W.

I almost didn't go based on the most recent review. I hadn't had Subway for a long time, so I decided to go. So glad I did! The breakfast sandwich was great. And, the staff was friendly and helpful.

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