“Love the bacinator fries for that Saturday night out late snack but sadly the portion size seems to have shrunk. I know input costs hit the margins but give me a choice of size options please. When you have the munchies, I would welcome the chance to spend a bit more to down more of that delicious treat. How about training window staff to thank your clients?“
“I don't frequent this particular Wendy's very often, but I went to this location today for 2 reasons: 1) to get a Cobb salad for my wife, and 2) to get the corporate office phone number to complain about the West Locust Street location.Joy, the cashier, was very nice and was very attentive when I asked to speak to the manager. I assured her she wasn't in any trouble. Virginia, the store manager, was very helpful, very courteous, and apologetic for the other Wendy's location rudeness and lack of customer service. Virginia and Joy are good examples on how customer service should be. Thank you Virginia and Joy!!“