Dunkin' Donuts in Des Moines

“My children and I recently visited this Dunkin’ after completing a homeschool science project, which served as their reward. Part of our lesson included practicing real-world skills like ordering, using manners, and managing money, as each child had a $10 gift card.

The gentleman working the evening shift on Saturday 18 April 2026, was outstanding! He was incredibly patient, kind, and respectful toward my children as they worked through their orders and budgets. He even helped them make the best choices for what they wanted within their limits, which made the experience both educational and enjoyable.

Although the drive-thru became busy and some customers were less than kind, he remained calm, professional, and courteous throughout. That level of composure and customer service truly stood out.

We appreciated not only the service but the genuine kindness he showed our family. It made the entire visit a positive and memorable experience. This will definitely be our go-to location moving forward.“

“I tried many local coffee shops and got tired of long lines and overpriced coffee. The afternoon .99 iced coffee deal is pretty amazing. I don't pay for internet, so do my internetting here and it's nice they are actually the closest coffee shop to my house. The guys who work there remember what I drink and are super friendly.“

“I admit it's the first time I have ever had a Dunkin donut, it was a life changing experience for me! It was ? I don't think there is a word that describes a fresh donut from Dunkin other than freaking awesome super fantabulous deliciousness. And there expresso is underrated and I always order a widow-maker which is my name for a triple shot and they always give me extra! So they are getting a 5 star review“

“Friendly staff whether you're going through the drive through or stopping in. Coffee is always strong and they don't skimp on flavoring when you ask for it. Food is always hot and tastes freshly made. Definitely my go to Dunkin in DSM.“