McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
710 Army Post Rd, Des Moines
(515) 256-7383
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McDonald's Reviews
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Visited this mcdonalds this evening, the girl at the drive up window filled my cup up with unsweet iced tea until the dispenser ran out and filled the rest up with sweet tea. I called her out on it and then nothing but attitude, requested a sprite, they gave me a medium when i ordered a large, went into the store and was speaking with kylee the manager on duty about the terrible service and a girl by the name of nia started dropping the F bomb at me, kylee wouldnt give me the...read full review
Always disappointing, just right now I was in drive thru and the gentleman just told me “Can I help you?” Instead he could have been polite enough to say sorry about the wait. I ordered my food but he was speaking fast to the point he just wanted to get the order over with and made me repeat my order. It’s always unprofessional lack of customer service.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Des Moines Also Viewed
McDonald's is a clean restaurant known for its fast service and a great indoor play area for kids. The play area remains a highlight for families, although it can sometimes be quite cold. While the menu items can be hit or miss, many customers enjoy the chocolate shakes and the nuggs, which have been noted to "hit different." However, there have been complaints about slow service, with some customers feeling that the 'fast' part of fast food is overlooked, especially during busy times. Additionally, there have been issues with staff occasionally missing items from orders. On a positive note, some staff, like the young lady at the drive-thru, have received praise for their friendliness and accuracy, which can brighten a customer's day. Overall, while there are ups and downs, many still enjoy their experiences at this McDonald's.