Dunkin'

Name: Dunkin'
Address: 5300 NW 86th St Suite 100, Johnston, Iowa, 50131, US
Telephone: (515) 278-1218
Price range: $
Rating: 2.5

$ • Coffee Shops, Donuts

Hours:
5300 NW 86th St Suite 100, Johnston
(515) 278-1218

Menu Order Online

About Dunkin' Donuts

Dunkin' is a well-known coffee and donut shop that provides a mixed experience for customers. While the drinks are generally well-made and the interior is often clean, the quality of the donuts can be inconsistent, and some staff members may have a negative attitude. The location is convenient for many, and the manager on site is described as friendly and kind. Customers have reported issues like being told they are out of donuts, especially their favorite Boston Cremes, which can be disappointing if they stop by expecting to get their preferred treat. Some have experienced long waits in the drive-through, sometimes over 20 minutes, with delays caused by long preparation times for gourmet coffees and breakfast sandwiches. Others have found that the drive-through can feel like an eternity, and suggest that returning to a simpler menu of just donuts and black coffee might improve efficiency. Additionally, some customers have received donuts with the chocolate long John or donut holes improperly packaged, causing the chocolate to come off and create a mess. Overall, Dunkin' remains a decent option for those in the area, but customers should be prepared for occasional issues with order availability, delays, or quality.