Jimmy John's

Name: Jimmy John's
Address: 5950 NW 86th St Unit 102, Johnston, Iowa, 50131, US
Telephone: (515) 331-6534
Price range: $
Rating: 2.6

$ • Sandwich Shops, Fast Food

Hours:
5950 NW 86th St Unit 102, Johnston
(515) 331-6534

Menu Order Online

About Jimmy John's

Jimmy John's, a popular sandwich shop, has received mixed reviews from its customers. While some praise the kindness and efficiency of the staff, others have encountered issues with inconsistent sandwich preparation and the behavior of certain employees.

One customer had a positive experience, where the staff promptly corrected an order mistake and provided a correct sandwich after forgetting the hummus with chips. Another customer noted that Bex’s welcomed them in warmly even when the shop was closing due to no more bread, suggesting a wrap and creating food for the customer's daughter, which was a memorable experience.

However, there have been reports of issues as well. One customer found that the drive-thru speaker was super quiet and noticed wasps swarming around it. While waiting for a sandwich, the drive-thru staff member giggled and left the drink sitting without handing it over immediately, which was seen as unprofessional. The drink also had only a few pieces of ice, which raised questions about the staff's attention to detail.

Additionally, a customer expressed frustration with the inconsistency in their sandwich orders, noting that their slim 5 had no salami. Although it was not the ideal situation, the staff worked to resolve the issue and demonstrated professionalism.

Overall, the reviews highlight the need for Jimmy John's to maintain a consistent level of service and ensure a welcoming environment for all customers while also paying attention to the details of their orders.