Starbucks in Waterloo

“Thank you, Drea, for your outstanding customer service! Even while assisting other customers, she took the time to greet me with a warm smile and assured me that she would be with me shortly. Her kindness and professionalism stood out, making the experience truly refreshing. In a time when great customer service is rare, Drea’s attentiveness was a breath of fresh air. I’ll definitely be returning!“

“This is a very convenient location when you’re out shopping in the Waterloo area. I stopped there today around 1:30 PM and ordered a tall, hot cinnamon dolce latte and a slice of their banana walnut loaf. My drink was perfect, and the banana bread was very tasty. I had requested for the bread to be heated up, but it wasn’t very warm when I got it. There were no cars in the parking lot and no other vehicles in line at the drive-through
, so I was a little disappointed with how long it took to give me my drink, but I understand that they probably move slower when there isn’t a rush. Thank you for my afternoon pick me up!“