Starbucks Coffee Company

$ • Coffee Shops

Hours:
1500 SE University Ave, Waukee
(515) 379-7028

About Starbucks

Starbucks Coffee Company receives overwhelmingly positive feedback for its delicious coffee, hot and fresh food, and kind, efficient staff. Customers describe the service as amazing, friendly, fast, and attentive, with many noting that the entire team is helpful and provides great customer service every visit. The store is consistently described as clean and welcoming, making for a smooth and enjoyable experience. One reviewer highly recommends the location for a great cup of coffee or breakfast, while another loves the location and has never had any issues with online orders or drive-through pickup.

However, one frequent visitor shared a negative experience involving a specific lady at the drive-through who cut them off mid-order and made them feel like an inconvenience. After this interaction, the reviewer discovered their cold brew drinks had been purposely made wrong, tasting like decaf coffee or chilled espresso. Despite this, the reviewer praised a nice gentleman at the window who corrected the experience and was apologetic. They also noted that a delivery driver was offered a suggested drink from a staff member named Steph, who was praised for having the best customer service. Another customer had a mobile order issue resolved by a very accommodating staff member with a good attitude. Overall, the overwhelming majority of experiences are excellent, with the team being highly recommended.

Starbucks Reviews

3.5
35 ratings
Restaurantji Rating
5
48%
4
9%
3
11%
2
3%
1
29%
Food
4.3
Atmosphere
4.3
Service
3.6

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Hours

Monday 4:30AM - 8PM
Tuesday 4:30AM - 8PM
Wednesday 4:30AM - 8PM
Thursday 4:30AM - 8PM
Friday 4:30AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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