Customers` Favorites
Customers` Favorites
“My son and I had a great time!!! The staff was amazing and food was perfect! 🐻 Down!!!!“
Customers` Favorites
“Had a great experience they were in shift change could not access the POS machine George a employee that's only been here a couple of months started on our order before it was entered in the POS made our experience awesome I hope this store does what it takes to keep him and promote him“
“I rarely (if ever?) do this, but since it was so remarkable, I wanted to give a shout-out. We went through the drive-thru on 10/24 around noon, and had THE NICEST lady take our order. I’ve never experienced that kind of friendly customer service in my life, let alone at a fast food drive-thru. She had a positive tone to her voice, was friendly, upbeat, said please and thank you; clearly cared about her customer. Whoever she is, she is an asset to your business and totally deserves a raise!“
Customers` Favorites
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“I was really impressed with the five guys staff at the West Des Moines location on Mill Civic as I came in at 10:49 PM with an 11 PM closing time. They welcomed me in with smiles and greeted me as if it was the middle of the day. They didn’t seem at all annoyed that it was so late and I was able to have a great conversation with the general manager. It was clear that Customer Service is a priority at the store and I was especially Impressed given the late time Everything was hot, fresh and delicious and it was a great experience overall. I definitely wanted to take the time to give a review considering I went in 11 minutes before the store was closing and they could’ve very well turned me away or been frustrated but instead, they gave great customer service. It was a pleasure and the GM appears to be excited about building the brand and making it a great experience for everyone. Bravo!“