Jimmy John's in West Des Moines

“Kevin was fantastic tonight but he was the only staff who was working. I am not sure what happened but a staff member should never be alone especially during a rush. Kevin was quick paced and kind as he got everyones orders made. Jimmy Johns this is unacceptable. Other locations should jump in to help and send team members as customers were waiting over 30 minutes for their orders. The low stars are not due to Kevin as he was great. They are due to leaving a staff member alone without proper help.“

“I picked up my to go order and the person that was just handling food finished with the food and with the same gloves on came to the register and handled my money. I had to ask him to please take his gloves off since he was just making food. Please train your employees better hygiene if they are going to do all jobs to swap gloves every time. Also he had somewhat long hair and wasn't wearing a hair net.“

“I contacted the Jimmy John’s on Jordan Creek bright and early the day of my event after a different store cancelled on me and the manager Sean was so kind and helpful. They were able to take my catering order the day of so we weren’t left hungry! I’m so greatly appreciative for their willingness to rectify a problem they didn’t cause!“

“Amazing people . I asked for the fastest sandwich they could make and they got it done even faster than I thought . 5 stars well earned . If you need anything from these guys , they’re always there ! Fresher and faster than the hyvee theyre right next to .“