Starbucks Coffee Company
$ • Coffee Shops
Hours:
883 Yellowstone Ave, Pocatello
(208) 589-1763
About Starbucks
Customers' Favorites
Starbucks Reviews
I just went to the Starbucks there are six people working and I had to wait for someone to even acknowledge me to even serve me and when I did go to order my Vente caramel Apple spice I was told sorry we have no apple juice you would think that they would be supplied with these drinks and have better customer service instead of somebody will be right with you when they were six of them I can see if it was busy but I was the only one in line I chose to go in and got crappy service...read full review
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company offers a mixed experience for its customers. While some reviewers praise the friendly and attentive service, with staff providing excellent recommendations and creating a positive atmosphere, others report a more disappointing encounter.
Several customers note the lack of smiles and greetings from the employees, as well as indifferent attitudes towards customers, especially those who do not tip. The ambiance is described as "grey and cold," lacking the warm and inviting feel that one would expect from a coffee shop.
However, the food and drinks seem to be a highlight, with the chocolate pistachio bread and the Mocha Cookie Crumble Frappuccino® Blended Beverage receiving positive reviews. One customer even had a "perfect fall recommendation drink" that tasted amazing.
Overall, the Starbucks Coffee Company provides a varied experience, with some locations offering exceptional service and others falling short in customer engagement and atmosphere. The quality of the beverages and baked goods appears to be consistent, but the overall customer experience can be hit or miss.