IHOP
181 Homer M Adams Pkwy, Alton
(618) 433-9940
Recent Reviews
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Hardly anyone in the restaurant. Placed our order. All we order breakfast off the 55+ menu. Took 45 minutes. Most of the food was cold. Pancakes were overcooked on 1 side and barely done on the other side. No butter or syrup on mine. Returned them and same thing. Worst breakfast ever!! Didn’t bring enough coffee for all of us. (4) and the forgot to bring us more.
Atmosphere: 3
Food: 5
Service: 2
Was at the restaurant from 9:30 to 11:00.. 3 tables in the restaurant..food came out cold, sent back to reheat , and they remade it , had to wait another 15 min.to eat , while my boyfriend already ate his fiod ...asked for more coffee NEVER got that...did not have any napkins asked for some , got 1 a piece ... got our 50.00 dollar breakfast for 2 ticket before even got food!!! Tables around us were dirty the whole time we sat there...WILL NOT GO BACK!!!!! And i am a waitress and work in a restaurant, so I get it . But this was ridiculous...
Atmosphere: 1
Food: 2
Service: 2
No music, very weird and rundown. Also, I saw the owner or manager spraying herbicides outside; I don't plan to ever visit again
Atmosphere: 1
Food wasn’t bad…it was some what warm. Got seated pretty quick…took about 40-45 minutes to get our food.They must have been short handed, floor need sweeping, and some tables need wiping up.It was better when I ordered take out…
Atmosphere: 2
Food: 3
Service: 2
I will be uploading the pictures. My food arrived cold. The cheese sticks were exploded where there was no cheese in them. My omelette was not an omelette. It was a egg mess. Flat nothing inside of it it was supposed to be a full of bacon. My boyfriends and daughter's pancakes were almost burnt and when I contacted them for a refund they directed me to corporate even though they own the business. I am not satisfied. At all. Like I said I will be uploading with pictures.
Update. I've talked with guest relations several times now. They told me if no one got a hold of me by Thursday they would take care of it. It's Friday they still haven't taken care of it. Not only am I upset with this franchise but now I'm upset with the corporate office. This is ridiculous. Still no resolution for everything being wrong. We are going on 2 weeks.
Atmosphere: 1
Food: 1
Service: 1
Really went downhill
Atmosphere: 1
Food: 1
Service: 1
Table across from us was dirty from when we walked in until we left, table was weirdly sticky and for a restaurant with almost all booths privacy was nonexistent and had to be a part of someone else's louder than normal conversation the whole visit. Also, the building feels weirdly like an out of season hotel lobby that needs a good wipe down.
Atmosphere: 1
Food: 3
Service: 1
The food was so bad my steak was raw people who don’t know how to make steak could make it better I don’t know how someone could make it that bad and my eggs were unseasoned and watery. do NOT go there
Atmosphere: 3
Food: 1
Service: 2
Food was brought out raw and cold. had to wait over an hour to get our food.
Atmosphere: 2
Food: 1
Service: 2
These reviews are very accurate
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Awful. Took almost 50 minutes for our food. When the food came out majority of it was cold. Chocolate milk tasted expired and my hash browns were almost impossible to bite through. Came in at 5:10 and left at 6:30. I understand the shortage of staff but there was only one family in the entire restaurant and rest were empty chairs. So I don’t think it should have taken this long. Place was also questionable in the cleanliness department. There were many flies and the table two over from us had a sandwich that was there before we came in and was still there when we left. Food was bland and my steak tasted sweet? It didn’t say teriyaki so I was confused but I won’t hold that against the employees. Server seemed nice and wasn’t rude at all. This establishment is a total let down from what used to be great food. I wouldn’t be surprised if this place shut down due to the lack of staff and customers. WOULD NOT RECOMMEND! If you want a breakfast place try Clifton Terrace of Waffle House!
Atmosphere: 3
Food: 2
Service: 1
The best food we've had in a long time! Those hash brown was delicious! Wasn't anyone in the place and the other waitress was singing ( good voice ).
Atmosphere: 4
Food: 5
Service: 4
I love their cinnamon stacks and the Cali roasted turkey sandwich. Sooo yummy! Most of their food is good but those are my go tos!
Atmosphere: 5
Food: 5
Service: 5
Good location, but no waiting. Still excellent food
Atmosphere: 5
Food: 5
Service: 5
Good food, quite fast. Kid friendly. Renee provided great service.
Atmosphere: 4
Food: 4
Service: 5
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