Rally's
199 Alton Square Mall Dr, Alton
(618) 465-0654
Recent Reviews
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Rude worker that works the drive-through around 5 PM
I went through the drive thru today at 2:40pm. The lady on the box talked really fast and yelled and I didn’t understand her. I asked her if she wait a second while I looked at the menu. She again yelled something into the speaker. I then decided on my sandwich and I said. Ok. I’m ready. She yelled how many times do I have to tell you my computer is slow and you’ll have to wait. I set there a minute stunned and finally she said she was ready for me. I tried to explain that I couldn’t understand her cause she was so loud and fast. She stopped me and said that she didn’t want to hear my excuses and what did I want to order. I left without ordering. When I got home, I called to talk to the manager. The same girl answered that was on drive thru. I asked for the manager. She said she was the manager on duty. I then told her who I was and that she was so rude to me. She hung up on me. I won’t be back and I just thought you should know.
Atmosphere: 1
Food: 5
Service: 1
Typical Rallys
Atmosphere: 3
Food: 4
Service: 3
The people who work so hard and still make you feel like family become quick friends since you are treated like family. And my chicken strips are delicious!
Recommended dishes: Fry-Seasoned Tenders Combo, Fry-Seasoned Monsterella Stix
I told them there was a mistake on my order they said tough luck and slammed the window on me.
Service: 1
All time fav. This place is great.
Atmosphere: 5
Food: 5
Service: 5
Fresh hot food got my order right
Atmosphere: 3
Food: 5
Service: 5
Some employees there are rude (and I dont care what kind of day they have had) part of the job is being decent.. it doesn't matter what job you have or what title or if its temporary whatever you should do the best you can do at whatever your job is because it a reflection of you later in life everything you do can effect you later... retraining and some kind of training of how to work with customers might help and if ya cant read then dont be at the window... it deserves less stars but dont have a half star option.. and fix your online order site while you are at it (they claim they didn't get it tho its paid for they wouldn't help at all) do better...
Food: 2
Service: 1
I would give them more stars if I could the only rallys I enjoy
Atmosphere: 5
Food: 5
Service: 5
Closed permanently
Restaurantji Recommends
Great fries 🍟
There's no atmosphere, since there's no indoor dining.
Atmosphere: 3
Food: 5
Service: 5
Nice place for a quick meal to take home and enjoy, even very late at night for night workers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fry-Seasoned Tenders Combo, Fully Loaded Fries, Mr Pibb, Famous Seasoned Fries, Fry-Seasoned Monsterella Stix, Cinnamon Apple Pie
I sat outside for 15 minutes.Waiting for the drive through window.The guy looked at me and walked away.Totally sucks
Atmosphere: 1
Service: 1
Stood at the order window for 15 minutes with no service. Really disappointing!
Service: 1
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