Donuts near Antioch

“The managers at both restaurants are awesome. Plus they know how to make an excellent frozen mocha coffee!“

“The morning crew is wonderful. always ready to make sure you are happy with what you order. friendly staff“

“Wonderful bakery, wonderful people. Delicious concha, churros, abanico, orejas, broca, tamales and MORE! Cakes from here are to die for & gorgeous; a must try!“

“Very friendly staff. Personable too. This location will always get my business after they found my father in laws lost phone and held for us to pick up. Another time they gave my daughter a free doughnut cause she waved to the drive thru window from the back seat. Nice people.“

“Worst customer service by employees and managers. Called corporate was hung up on 3 times.
All because they forgot a sandwich.
When speaking to employee and manager both refused to give a name .
Has gotten way better and seems to be all new people now

Parking: Drive thru blocks a personal drive way please be respectful of that“

“I recently visited the Dunkin’ on Sand Lake Rd., and overall, the experience was decent, but there are definitely areas for improvement.

Let’s start with the positives: the recent remodeling is a huge plus. The place looks fantastic! The kitchen, counters, and displays are all new and spotless, which gives it a very welcoming and organized feel. As expected from any Dunkin’ location, the donuts are great—classic, reliable, and always a treat.

However, the same cannot be said for their sandwiches. I recently ordered one that included hashbrowns, and it was a disappointment. The hashbrowns were soggy and dripping with oil, which made the sandwich unappetizing. A little more care in food preparation would go a long way.

The drive-thru experience is where things fall short. While efficiency is important, customer service is too. Unfortunately, the drive-thru staff, particularly a young, blonde girl, seems uninterested in even basic politeness. She doesn’t greet customers or respond to greetings, giving off the impression that she’s always in a bad mood. This lack of interaction feels cold and unwelcoming. As a result, I’ve started ordering inside at the counter, where the service is slightly better.

Overall, the Dunkin’ on Sand Lake Rd. has a lot going for it in terms of appearance and food quality (aside from the hashbrowns), but the staff could really use a refresher on customer service skills to make the experience as great as the newly remodeled space suggests it could be“

“Staff are always great and the inside is always clean. Enjoy going in because they make a point to remember your name and greet you with a smile :)“

“Dunkin' is a great place to go, not just for donuts, but for a good meal, as well! I tried the Chicken and Roasted Pepper wrap along with a Strawberry Dragonfruit Lemonade Refresher, and I can honestly say that I will be back for more very soon!“

“Our favorite Dunkin’ around! They say all Dunkin’ drinks are the same, but this Dunkin’ is by far the best and they always get it right! It’s also a great way to get the kids out of the house for school quickly!! 😂 🍩“