Jimmy John's

1299 N Rand Rd, Arlington Heights
(847) 398-4700

Recent Reviews

E H

This is the worst location! The owner and staff do not care about paying customers at all they do NOT deliver on time so if you need delivery I would go somewhere else! Horrible to cutsomers

Atmosphere: 1

Food: 1

Service: 1

NERI LOMELI

FOR STORE#511 I LOVE JIMMY JOHNS VERY MUCH. ? THE SANDWICHES ARE THE BEST. ? THE SERVICE IS GREAT AND THE STORE IS VERY CLEAN AND ORGANIZED. THE EMPLOYEES ARE SO NICE PEOPLE. THEY TAKE GOOD CARE OF THE CUSTOMERS. ⭐⭐⭐⭐⭐ I REALLY RECOMEND IT TO ALL MY FRIENDS AND FAMILY ?

Atmosphere: 5

Food: 5

Service: 5

Shae Blan

Placed a delivery order for a sandwich and requested extras (cucumbers, hot peppers, onions, and extra pickles) and the sandwich didn’t come with any of the extras. I called to make them aware, and they said the person that made the sandwich put it on there and to look under the lettuce. I’m staring at my sandwich now and said I could send a picture of a sandwich that clearly doesn’t have any of the ingredients. I wasn’t looking for a replacement, just simply to make them aware, but they clearly didn’t want the feedback and stood by adding those ingredients to the sandwich. I will never order from here again.

Food: 2

Service: 1

James K.

Ordered Beach Club. Received a sandwich with No Turkey & No Guacamole. This isn't the first time my sandwiched from this location has arrived Shorted. DO BETTER FRANCHISEE!!!JJ0511

Chloe Victoria

Disgusting. Inedible. Imagine taking a bite and the bad taste says something is wrong here, so you don’t eat more than a few bites but the taste lingers for hours later. I’ve been a patron of Jimmy Johns across the US for 15 years. Naturally some experiences have been great, some not so great, but overall a good sandwich shop with the highest item being the bread. The bread has always had this signature smell. It tastes incredible and my family loves it. THIS, what they served today. Ain’t it.

Antonia Rygiel

so generous and kind. come here everyday and they never get annoyed and always treat my friends and i w kindness and are always in a good mood

Elena Phelan

everyone was courteous and they were very nice

Atmosphere: 5

Food: 5

Service: 5

Stev 2020

Terrible customer service I was trying to buy a drink when their card reader wasn’t working and the owner wouldn’t give me the drink been coming here for 2 years almost every day. 2 weeks ago I had another issue when I asked a worker where is my sandwich because I was waiting for 20 minutes watching people get theirs before me he threw the sandwich at me.

Paul Deane

Enjoyed a turkey and vegetables sub. Much better than Subways which used to be my goto.Vegetarian options: Nice

Stephen B

1 hour has elapsed since ordered.Called and was told to call back in half hour regarding a refund, and still no food.

Kris Tedson

Friendly staff, delicious sandwich ?. I like this place.

Emtree Emtree

1 hour has elapsed since ordered.Called and was told to call back in half hour regarding a refund, and still no food.

Ryan H.

This is my go to Jimmy John's location. The manager and staff are always so friendly and do a great job. My order is always correct, only complaint would be maybe 15% of the time the bread is tough.

Adam Sehnke

Pleasant crew there, took 10 minutes for Tuna salad, they had to make a fresh batch.

Eddie C.

Delivery driver was and rude blasting music in my neighborhood. They stuffed two meals in one bag and it ripped when he handed it to me. They also forgot a straw, and the drink had so much ice in it that I finished it that I was able to pour a whole extra bottle of coke in and it filled it to the top, RIDICULOUS!!!

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