Factor_
$$ • Meal Delivery
Hours:
170 S Water St, Batavia
(888) 573-5727
Factor_ Reviews
I began my subscription in 2021. Customer service has certainly taken a downturn since then. There is no communication. Orders are shipped and dropped on the porch. And smart-mouthed customer service makes statements such as, "If you don't want the meals just give them away." No for the $214 I was charged I don't want to give them away. I want meals to be sent that I can eat. Subscription canceled.
You can not really choose what meal you want. They make you feel like you have some choice, and you choose a plan like keto. For this reason, we canceled. 50% of the meals have something I have to eat around, like mushrooms onions or something. The quality is great and steaks are great for delivery. No prep is nice.
Ratings
Menu
Hours
| Monday | 9AM - 5PM |
| Tuesday | 9AM - 5PM |
| Wednesday | 9AM - 5PM |
| Thursday | 9AM - 5PM |
| Friday | 9AM - 5PM |
| Saturday | Closed |
| Sunday | Closed |
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It's definitely a scam. The meals are more than $15 each for sub-par quality microwave meals. If they don't have the ingredients for a specific meal, they don't include it, but only give you a $5 credit after you pay more than $15 for something you didn't get. The meals all need to be salted and spiced to make them edible. The convenience is not worth it. They don't have people that work in customer service, just AI generated responses.