Factor_
$$ • Meal DeliveryAbout Factor_
Factor_ Reviews
161 ratings
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This is the worst meal delivery service out there. Their food is often spoiled or arrives damaged in the packaging, and I’m fairly certain a couple of their meals made me sick. Not only that, but they will charge your credit card and send you food that you don’t want even if you call and try to skip it prior to it shipping out. Their customer service is nonexistent and it’s basically just a scam service. I would stay far far away from this company plenty of better...read full review
I gave this company a chance for the first time a few years ago and did not stick with them for very long. Thought I would try them again and the first meal I had was a Southwest chicken salad. It was delivered 6/13 and I try to eat it 6/15. All the lettuce was stale and brown. The chicken was cut in chunks that were too large to eat without a knife to cut them. The expiration date on that one was 6/22. Can you imagine what the lettuce would have looked like if I waited anywhere...read full review
so they decide when they want to charge you and they did one charge and then they did another charge and it didn’t go through so they just canceled everything. Another thing they used to be a small business run out of Batavia Illinois and now they have people in different countries talking to you. This has become one of the reasons why the United States is failing.
Hours
| Monday | 9AM - 5PM |
| Tuesday | 9AM - 5PM |
| Wednesday | 9AM - 5PM |
| Thursday | 9AM - 5PM |
| Friday | 9AM - 5PM |
| Saturday | Closed |
| Sunday | Closed |
Factor_ offers a mixed dining experience for customers. The restaurant's delivery service is highly praised, with meals arriving on time and packaged well. However, the quality and taste of the food itself is more inconsistent. While some dishes like the pork, chicken, and steak are decent, other items like the salmon and shrimp fall short of expectations. The vegetable sides are also reported to be subpar.
Customers have mixed opinions on the value of Factor_'s meals. Some feel the prices, often over $12 per dish, are too high for the level of quality and preparation involved. Others appreciate the convenience of the pre-made meals, especially for those who work from home. The ability to customize meal plans is also noted, though some customers report struggles with the limited options.
Recent reviews suggest that while the meal preparation is convenient, the high sodium and cholesterol content can be a concern. Some customers also experienced issues with the company's customer service, reporting instances of rude responses and difficulties with order cancellations and refunds. Despite these challenges, the food is generally described as good, with some customers appreciating the assistance provided by the company's employees.