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“I want to give a great review for the night manager Clint. I work nights a lot and I frequent this restaurant regularly. Clint pay attention to his customers and he makes sure to say hi and ask our night is. The food comes out quickly and correct. I know it's a chain store but your management and employees make your store. See if you're in the area stop in grab a drink or some food and say hi to this great night shift.“
“i ordered a mocha frappe - tried no ice for the first time ever ('coz i'm tired these big-name 'coffee shops' putting 30% drink and 70% ice) - turned out too sweet (my fault, i asked for it). Went back and asked for some ice but this crew made me a new one instead. He didn't have to make me another (i'm totally fine with adding ice cubes in it) but he made me a new one. To me, that's the definition of customer service topped off with a sprinkle of kindness. Small things like this makes a BiG difference :)“