McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
12 W Lincoln Ave, Charleston
(217) 348-0215
About McDonald's
Customers' Favorites
McDonald's Reviews
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They mess up every order.
Either wrong sandwich.
No sauce is a big one.
Their machines are down a lot. You have to get up to the order area and they they tell you they don’t have something or it’s down then what??! You’re in line stuck.
Place a sign you can update before the line if something is down and not working.
But if I don’t have my nugget sauce 1 more time after pulling away I’m about to flip. Stop paying them more show them how...read full review
they need to talk to they employee about being rude to customer at restaurant#3523 Charleston IL it took them 45 minutes to get my on order out to me and than it was cold and my son shake was melted I was not very happy I will let everyone know about this McDonald's restaurant and not to go to it Dickie Wright
Just because I place my order thru doordash doesn’t mean they are responsible for the wrong food being put in the bag 😡😡 very poor costumer service.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Closed |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Charleston Also Viewed
McDonald's is a restaurant known for its mid-range food quality. Orders often take a while to arrive, even when not busy, though the atmosphere here feels warm and welcoming. Staff is usually friendly and polite, with employees who seem to enjoy their work and laugh with each other. Some locations have a reputation for being excellent, and in some cases, employees can be accommodating, even giving extra food. However, not all locations maintain the same standards, with some serving food that is not fresh and has been held in warmers for too long. The hashbrowns may also be overcooked. While the food may take longer than expected, the place is clean, and customers can enjoy the convenience of two drivethru ordering lanes, mobile ordering through the app for curbside pick-up, and McDelivery options. Overall, McDonald's remains a standard fast-food chain with varying levels of quality depending on the location.