Don't even bother. Oh and if you order on doordash, they'll confirm the order but when the dasher gets there they claim to not have the items.... Um then get off doordash? Or maybe don't confirm the order? TERRIBLE.
S Lady
Just ordered a HOT FREAKING FUDGE 2 Scoop Sunday again! Sometimes I get real hot fudge, but most the time I get their nasty bitter chocolate syrup that makes my stomach hurt on it after I specifically ask for hot fudge. So frustrating and end up throwing most my ice cream away. Waste of money, time and effort.
Ryan Kennedy
My friend wanted ice cream I went with wanted to try one flavor to see if I wanted it and she said I could not try it. That’s not cool. My friend paid 5 bucks for a cone and when you can go across the street to the grocery store and for the same price get a hole thing for that price.
Lavonda White
They customer service here is terrible. The “manger” was talking over me. I was communicating that the tea in my bag ripped and there was no honey or sugar in my drink. Eventually, I didn’t care about the tea. It was about how she was talking.
marie carolynn
This location is inside of Dunkin Donuts. I like trying new flavors of Ice Cream. And I was searching for another flavor. The clerk said each store is different when it comes to certain flavors. I told her which one but they didn't have that one. Cool let's try this one which I pointed to. It's called UBE is a purple yam. They come in shades of white to purple. They come from the Southeast Asia, Philippines etc. This is UBE Coconut Swirl Ice Cream and now my new friend. I have seen Ube Boba/Bubble Tea in few Bubble Tea shops in the area and wonder what it tastes like. Now, I know not to pass this up. Ube has a sweet taste and the coconut helps the sweetness the sweet cream marries both flavors which is a great combination.Plus, I never had this before. I just pointed to it. Next time I'll have this as a Ice Cream Shake. Yep, Its that good... They had a NEW flavors like Breakfast In Bed- Golden Hour- Watermelon Burst Sorbet- Non Dairy Mint Chocochunk- Ube Coconut Swirl
P S
Was waiting 1.5 hrs for Uber Eats order and when I finally called to check in, they told me they were out of what I ordered. When I asked why no one told me, they said it’s uber’s fault. The Indian gentleman I talked to, offered no apology and was rude beyond words. Terrible service and very little care for customers here.
Star rivera
Too much milk in the milk shake … can’t really tast the flavor of the ice cream
Trahk Roldolk
Unreal! I ordered 4 items an hour ago on Uber eats. They had the Uber eats driver drive there and wait for nothing and after made the driver call me to tell me that they don’t have half my order. THEY COULD HAVE JUST CANCELLED IT without wasting my time and the Uber drivers time!!!! We called them and told the Indian guy that we could barely understand to cancel. They still didn’t cancel it after he said they would. Had to contact Uber eats customer service to cancel this. Totally incompetent people working at this joke of a place. Get a different job if you don’t know how to fulfill orders!
slapp daddy
Unreal! I ordered 4 items an hour ago on Uber eats. They had the Uber eats driver drive there and wait for nothing and after made the driver call me to tell me that they don’t have half my order. THEY COULD HAVE JUST CANCELLED IT without wasting my time and the Uber drivers time!!!! We called them and told the Indian guy that we could barely understand to cancel. They still didn’t cancel it after he said they would. Had to contact Uber eats customer service to cancel this. Totally incompetent people working at this joke of a place. Get a different job if you don’t know how to fulfill orders!
Lacey DeFace
I really wanted a Turkey ice cream cake and they had one. I love it!
When I called the employee told me I can't place a cake order in store or over the phone. Then let me know the cake I want to order is only available in store and not online. How am I supposed to order the cake?!
Erin K.
We visited this location late at night, it seemed like only one person was working. I believe his name was chandi, he was more than kind, he had the sweetest smile and he seemed genuinely happy to help us. After going to three different locations to get a shake, this was our last stop and he really made our night.
Dulce Mae
Five Stars for me because they were the only location that had Strawberry Cheesecake Ice cream, out of the 4 locations I checked that day.... North Broadway, 2 on Western Ave and Clark street. ðŸ‘ðŸ‘👠ðŸ¦ðŸ˜
Thomas Key
So, they didn't have what I ordered, and tried to charge me for it anyway. When I argued with the guy, he called over his manager to debate whether or not to steal from me. This place should be shut down, avoid it like the plague
Don't even bother. Oh and if you order on doordash, they'll confirm the order but when the dasher gets there they claim to not have the items.... Um then get off doordash? Or maybe don't confirm the order? TERRIBLE.
Just ordered a HOT FREAKING FUDGE 2 Scoop Sunday again! Sometimes I get real hot fudge, but most the time I get their nasty bitter chocolate syrup that makes my stomach hurt on it after I specifically ask for hot fudge. So frustrating and end up throwing most my ice cream away. Waste of money, time and effort.
My friend wanted ice cream I went with wanted to try one flavor to see if I wanted it and she said I could not try it. That’s not cool. My friend paid 5 bucks for a cone and when you can go across the street to the grocery store and for the same price get a hole thing for that price.
They customer service here is terrible. The “manger” was talking over me. I was communicating that the tea in my bag ripped and there was no honey or sugar in my drink. Eventually, I didn’t care about the tea. It was about how she was talking.
This location is inside of Dunkin Donuts. I like trying new flavors of Ice Cream. And I was searching for another flavor. The clerk said each store is different when it comes to certain flavors. I told her which one but they didn't have that one. Cool let's try this one which I pointed to. It's called UBE is a purple yam. They come in shades of white to purple. They come from the Southeast Asia, Philippines etc. This is UBE Coconut Swirl Ice Cream and now my new friend. I have seen Ube Boba/Bubble Tea in few Bubble Tea shops in the area and wonder what it tastes like. Now, I know not to pass this up. Ube has a sweet taste and the coconut helps the sweetness the sweet cream marries both flavors which is a great combination.Plus, I never had this before. I just pointed to it. Next time I'll have this as a Ice Cream Shake. Yep, Its that good... They had a NEW flavors like Breakfast In Bed- Golden Hour- Watermelon Burst Sorbet- Non Dairy Mint Chocochunk- Ube Coconut Swirl
Was waiting 1.5 hrs for Uber Eats order and when I finally called to check in, they told me they were out of what I ordered. When I asked why no one told me, they said it’s uber’s fault. The Indian gentleman I talked to, offered no apology and was rude beyond words. Terrible service and very little care for customers here.
Too much milk in the milk shake … can’t really tast the flavor of the ice cream
Unreal! I ordered 4 items an hour ago on Uber eats. They had the Uber eats driver drive there and wait for nothing and after made the driver call me to tell me that they don’t have half my order. THEY COULD HAVE JUST CANCELLED IT without wasting my time and the Uber drivers time!!!! We called them and told the Indian guy that we could barely understand to cancel. They still didn’t cancel it after he said they would. Had to contact Uber eats customer service to cancel this. Totally incompetent people working at this joke of a place. Get a different job if you don’t know how to fulfill orders!
Unreal! I ordered 4 items an hour ago on Uber eats. They had the Uber eats driver drive there and wait for nothing and after made the driver call me to tell me that they don’t have half my order. THEY COULD HAVE JUST CANCELLED IT without wasting my time and the Uber drivers time!!!! We called them and told the Indian guy that we could barely understand to cancel. They still didn’t cancel it after he said they would. Had to contact Uber eats customer service to cancel this. Totally incompetent people working at this joke of a place. Get a different job if you don’t know how to fulfill orders!
I really wanted a Turkey ice cream cake and they had one. I love it!
Restaurantji Recommends
Everything is yummy
When I called the employee told me I can't place a cake order in store or over the phone. Then let me know the cake I want to order is only available in store and not online. How am I supposed to order the cake?!
We visited this location late at night, it seemed like only one person was working. I believe his name was chandi, he was more than kind, he had the sweetest smile and he seemed genuinely happy to help us. After going to three different locations to get a shake, this was our last stop and he really made our night.
Five Stars for me because they were the only location that had Strawberry Cheesecake Ice cream, out of the 4 locations I checked that day.... North Broadway, 2 on Western Ave and Clark street. ðŸ‘ðŸ‘👠ðŸ¦ðŸ˜
So, they didn't have what I ordered, and tried to charge me for it anyway. When I argued with the guy, he called over his manager to debate whether or not to steal from me. This place should be shut down, avoid it like the plague