Ice Cream, Frozen Desserts, Donuts, Frozen Yogurt

5650 W Fullerton Ave, Chicago
(773) 385-6564


Take-Out/Delivery Options


Reviews for Baskin Robbins

Worst costumer service ever! I was waiting to purchase a cake for over 10 minutes while there were 3 employees who were too busy having their own conversations, laughing and on top of that an employee was using her phone! I called out multiple times to ask if I could purchase the cake and I was ignored so I began to ask loudly until finally I got the attention of a male employee who asked how I would be paying I replied with "Cash" and a second employee(female) came full review
If I could give zero stars I really would.. I literally walked in all the workers looked at me then went back to just looking at the Machines never asking my order then one man walked close and stared to stare at me from the coffee machine and just stared at me as if I was an unwelcome visitor. Mind you they were not busy what so ever... so I asked the man if he was going to take my order and her literally looked back at the machine and ignored me as if I wasn't there !!! full review

In the afternoon the younger crowd always work well but in the morning is where I have my problem. The ladies are rude not paying attention when taking your order. They repeat the same question cause they hardly pay attention then get your order wrong when you repeated the order to them multiple times. They don't seem to care. I get it it's just coffee but a little courtesy goes a long way

More Reviews(26)


Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.