Ice Cream, Frozen Desserts, Donuts, Coffee, Tea

3101 Irving Park Rd, Chicago
(773) 583-4048


Take-Out/Delivery Options


Reviews for Baskin Robbins

Multiple customers allowed inside without masks and even the Dunkin' employee was wearing mask incorrectly (below their nose) rendering it useless. Not to mention, a direct violation of current city and state laws. Also, they did not have the items to make the drink I ordered. I felt unsafe and left.

This place hasn't gotten any better. Understaffed, bad customer service. I spent a little over $10 on a couple of breakfast sandwiches, hash browns and an iced coffee. I asked the cashier for a small bag to split up the sandwiches, one for each of my kids getting dropped off at school. The cashier said no. I would've paid for a damn bag but the way she said it.... enough for me to never return to this location.

Does anybody know what happened at this location?! They used to have an amazing team of girls working including sisters who had the best customer service. One day they did a complete turn over and there was all new staff. Now they have the worst customer service.

More Reviews(29)


Monday 4AM - 10PM
Tuesday 4AM - 10PM
Wednesday 4AM - 10PM
Thursday 4AM - 10PM
Friday 4AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.