Big City Chicken

600 E Grand Ave, Chicago
(312) 546-7440

Recent Reviews

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Keara Stewart

The first time I tried this I got food poisoning, and then I went back 2 years later to see if the quality improved (I got food poisoning again), so essentially don't go!

Atmosphere: 1

Food: 1

Service: 1

Dafir Ouazzani

The worst service ever . I got yeld at for asking a simple question. Everyone was rude even the manager. Extremely pricy and not good at all .

Atmosphere: 1

Food: 1

Service: 1

Ryan Newman

You guys can do better.

Atmosphere: 3

Food: 1

Service: 1

andi nicpon

I was pretty disappointed for a specialty chicken spot. The chicken sandwich was below average. The chicken was lukewarm and also dry. I received my meal as soon as it was ready so it wasn't sitting under a heat lamp or anything.
The fries were pretty decent not over or under seasoned. 18$ for essentially decent fries.

Atmosphere: 4

Food: 2

Service: 4

Rosie Garcia

The worst customer service I have ever experienced! Do Not, I mean do not eat here! The woman was a total jerk, said the f word and didn't want to serve something I paid for even after showing my receipt. I would not waste my money here. I wish I could return that meal and get my money back, didn't even eat it because I was so flustered!

Teresa Price

Overpriced! DO NOT RECOMMEND!! I had a breakfast sandwich for $13.99 that had apparently sat under the heat lamp for some time. The tater tots were very crunchy and overcooked. I couldn't finish either item. The only item I purchased that I could consume was the Tropicana apple juice.

Google Account

This restaurant charged me 3.5% surcharge without my consent. I brought fried to go and was told my total. Upon arriving home I'm seeing the surcharge on my receipt.

Chip Berryman

I went to Big City Chicken at Midway and I would not recommend. They are clearly taking advantage of captive consumers stuck in the airport. The food is overpriced for small portions and bad customer service. My sandwich was barely bigger than a slider and looked like it had been in a warmer for hours. The menu kiosk is confusing and caused my friend to buy extra fries. I can't believe I paid $20 for so little food that wasn't great. Next time I'm at MDW I'll find something better.

Amanda Case

This place has the most employees and are the absolute slowest place in the strip. Not to mention they're rude.

Atmosphere: 1

Food: 2

Service: 1

T Brown

i’ve when there twice both experiences were good. definitely going again. i recommend you go and experience it yourself.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Strips and Waffle Fries, Crispy Sandwich with Waffle Fries

Teeth

i love this place very fast and they gave us 7 chicken when we order and payed for 4

Kanitta “KJ” J

Great service and great chicken.
The fries are the best!

Atmosphere: 5

Food: 5

Service: 5

Peng Vanny

0 star is possible. Worst service, long wait, trash food. Waited 20min for a sandwich but cold, for real?

Vithor Barth

The food was very crispy and tastes very good too

Atmosphere: 5

Food: 5

Service: 5

Emílio Ndumbo

I loved the atmosphere of this restaurant

Atmosphere: 4

Food: 3

Service: 4

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