Big City Chicken
600 E Grand Ave, Chicago
(312) 546-7440
Recent Reviews
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got the 4 piece original chicken for 15$ at the airport. paid 1 dollar extra for the "Homemade bbq" and the meal was terrible. for as busy as they were you'd think the chicken would be hot and fresh. it was barely warm and extremely dry. when I say dry it was like chicken Jerky. without the bbq it would have been inedible. also the bbq sauce tasted exactly like sweet baby rays. I highly doubt its homemade in house. the worker who handed the food had a attitude for no reason as well. all you had to do was yell order numbers. she gave dirty looks at people if they didn't show up in 5 seconds even though they had a line of orders. for being so backed up you'd think the chicken strips would be hot. not at all. terrible and overpriced junk food.
Best chicken I’ve ever had!!
Atmosphere: 4
Food: 5
Service: 5
Because it is Navy Pier so epectes prices to be higher.
The barbecue sauce and lemonade were the only good parts of my food. The chickens' fingers were dry with very little to no seasoning. The fries tasted like they were cooked in old oil.
Try something else.
Atmosphere: 1
Food: 1
Service: 4
Fries not cooked right, chicken sub par.
Atmosphere: 4
Food: 1
Service: 2
The chicken tenders weren't greasy at all. They were just delicious!
Atmosphere: 5
Food: 5
Service: 5
These are the worst chicken strips and waffle fries I’ve ever tasted. Chicken was Very dry. The fries were hard and crunchy. I tried to eat it because I was very hungry but ended up not being able to. Everything was luke warm. This is the first and last time I’ll eat here. For $30 I was expecting a lot better. One thing I can compliment them on is excellent customer service. After I thought, why am I sitting here trying to eat this terrible food I went to the counter and complained. The young lady at the counter graciously offered and did refund my money.
This is inside the Navy Pier and is an okay place to get chicken strips that are on par with Micky Ds. It's not my thing, but at least the service was good.
Atmosphere: 4
Food: 3
Service: 5
I couldn’t finish the original chicken sandwich because it was so bad. The chicken itself seemed to have been refried or recooked so there were some inedible parts and the sandwich was cold. The waffle fries were decent but the cheese on top was terrible. They used nacho cheese. Won’t come back here again.
Atmosphere: 2
Food: 1
Service: 3
Amka & Enguun were great and hooked me up
food was good and it was fun
Atmosphere: 5
Food: 5
Service: 5
If I could give this place no stars I absolutely would! First off it’s overpriced for it’s very below average chicken sandwich. Tyson frozen sandwiches are better, also my sandwich was nothing but crust!
Restaurantji Recommends
Waited 15 minutes for this sandwich. Ridiculously slow. Stay away
Atmosphere: 1
Food: 1
Service: 1
Cash not accepted.
Atmosphere: 1
Food: 3
Service: 1
The first time I tried this I got food poisoning, and then I went back 2 years later to see if the quality improved (I got food poisoning again), so essentially don't go!
Atmosphere: 1
Food: 1
Service: 1
The worst service ever . I got yeld at for asking a simple question. Everyone was rude even the manager. Extremely pricy and not good at all .
Atmosphere: 1
Food: 1
Service: 1
You guys can do better.
Atmosphere: 3
Food: 1
Service: 1
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