Probably more of a 2.5. Went for the afternoon tea, and for how expensive it was the experience was pretty lacking. Two people without alcohol worked out to $250 after tax and a pre-included 20% tip. The food was absolutely nothing special. Additionally, the dining area was just sort of next to the check in desk for the lobby. It felt cheap and was incredibly overpriced.
Aleksandra Lemiesz
Will NOT come back. My boyfriend and I were not impressed with the Afternoon tea.
Getting to the location was fine, but very confusing when inside. Turns out that the afternoon tea is located in the lobby, right next to the check in desk. That was the first red flag.
Second, I showed up 5-10 minutes before my reservation and was told to wait until the host comes. And was NEVER approached when the host showed up. And other people were seated before me.
Next, I was placed at a table in the corner….right next to the bar where all the servers are taking orders and socializing. And since I was in the corner….I feel like I was the last one to receive my order.
Once I did receive my order….I was not impressed with the quality and quantity. (I have done afternoon tea at other locations, and the quality and quantity was much more impressive). Honestly felt more like a money grab photo op than anything else.
Sitting in the corner, next to the servers, I also felt rushed. The servers kept looking at the clocks, and reminding each other of the time, and how they need to slowly get ready for the next afternoon tea rush.
Finally, there is a 20% service charge……..
Will not be coming back. Not worth the money. Very disappointing.
Michelle Enriquez
Excellent afternoon tea service. We walked in for galentines. The menu was flavorful and the servers were friendly and attentive. We would gladly return again.
Hanna Keller
We had a wonderful experience at their afternoon tea, great and friendly service plus delicious tea and small bites. They say on their website that they don’t consider dietary restrictions but when I told them I was a vegetarian they brought me my own tiered tray with meatless substitutes for everything that usually comes with meat, and it was very good. We took my mom as a birthday present and she loved it, but come with an empty stomach since you may want to try everything on the tiered trays and you’d be surprised how full you can get.
They also have big windows where you can see some nice views of the city. The only thing that may be bothersome for some is the fact that the restaurant opens up to the lobby and people are constantly checking in and out at the front desk in the background, but it didn’t hinder our experience very much.
Overall a nice afternoon tea experience and I highly recommend!
Dellia Carranza
Just a beautiful views!!!
Cristina B (chicagocristy)
Great views and exceptional service. We did the holiday tea service and loved it.
Claudia
This is definitely a fun experience with great Company! My friend and I came here as a girls date/treat ourselves Experience, and we loved it!
The presentation of the food items are really fun, creative, and it was definitely a cute way to try different foods.
I would say maybe out of all the items we ate there was maybe 1-2 items that we liked less than the others, but I think that’s just based on OUR Taste a preference.
My friend had the cherry blossom tea, and I had more of a spiced tea (can not remember the name at the moment.)
We did get to take really cute pictures of ourselves there and one of the staff offered to take a picture of us together, which was the cutest.
Unfortunately, we didn’t get seated by the windows and we were closer to the reception area because when you walk to the area there is a mini lobby and concierge/check-in area right next to the open area of the restaurant which threw me and my friend off . So I did feel a little weird as people were sitting just behind us waiting which was distracting. Again, just things that were either out of their control at this point. I definitely felt like when I faced the direction of the windows at the restaurant It was cute and amazing but once I would turn left, I’d be looking at a busy lobby area of some kind.
Note: on Google maps it does says Bridges lobby Grill.
So if you can request to be seated by the window, definitely ask.
All in all me and my friend were really excited to finally go and have this fun experience at least once.
Gilberto Moran
Great experience made memorable by our attentive and thoughtful waiter Jax, his service went above and beyond. The tower of finger food and desserts and scones served alongside fruit infused teas just really made a cold December day feel like Christmas will go again just to experience the service of Jax.
Raleigh Mann
Booked Afternoon Tea for my Friends Birthday, its a complete Money Grab. Save yourself frustration and Book elsewhere
Isabel Liss
While it is true that they present a beautiful tower, I have to say this tea was very disappointing. The service started out good, but fell off as the tea wore on. The scones weren't good, and the tower itself had none of the traditional tea sandwiches like egg salad or cucumber. In fact the focus on vegetarian options was a little strange. In addition the bathrooms here are completely jank, long line, smelled of vomit and diarrhea. At the end of our tea we waited more than 20 minutes for our check with no one checking in on us. Only to see our waiter dressed to leave his shift without having given us our check. At $90 a person I expected much more.
Afternoon tea service was top notch. Excellent options - veg friendly. Superb service with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tea Basket, Scones
Jeff Gunther
Great spot out on the sidewalk in front of the hotel. Great friendly service, food was delish, and you could people watch on busy Upper Wells in Chicago. Great view of Trump tower too.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: American Breakfast
K Desai
Even though vegetarian options are few, the food was great.
Atmosphere: 5
Food: 5
Service: 5
T J
For the price and location I expected at the least, the opportunity to receive hot tea more than once. We needed to remove the tea leaf portion of the tea pot ourselves yet we’re not provided a plate to place this on without leaving our tea pot without a lid. The waiters were of no help & simply said it was okay to make a mess.
Atmosphere: 4
Food: 2
Service: 2
RC Yballe
Bridges overlooks Wacker and Wabash, with great views of the Marina Towers. For fun, count the number of times drivers drive over the center berm.The lobby bar serves a delightful, non-traditional take on afternoon tea at a low table and club chairs — how a civilized tea should be taken. Rather than savories as the first course followed by scones, an assorted bread basket segues into a lovely tower of goodies. I would have preferred some of the sweets to be sharper to cut through the sweetness and creaminess. However, each bite was delightful. For the spring menu, the duck confit is the star! I also would have liked a whole leaf Darjeeling but the first flush was floral and perfect for this menu. Teapots come with built-in strainers, so ask for an additional plate and remove the strainer so your tea does not over steep. These are minor nits, and they did not detract from a great, professional tea service.
Wheelchair accessibility: The low tables make dining accessible.
Probably more of a 2.5. Went for the afternoon tea, and for how expensive it was the experience was pretty lacking. Two people without alcohol worked out to $250 after tax and a pre-included 20% tip. The food was absolutely nothing special. Additionally, the dining area was just sort of next to the check in desk for the lobby. It felt cheap and was incredibly overpriced.
Will NOT come back. My boyfriend and I were not impressed with the Afternoon tea.
Getting to the location was fine, but very confusing when inside. Turns out that the afternoon tea is located in the lobby, right next to the check in desk. That was the first red flag.
Second, I showed up 5-10 minutes before my reservation and was told to wait until the host comes. And was NEVER approached when the host showed up. And other people were seated before me.
Next, I was placed at a table in the corner….right next to the bar where all the servers are taking orders and socializing. And since I was in the corner….I feel like I was the last one to receive my order.
Once I did receive my order….I was not impressed with the quality and quantity. (I have done afternoon tea at other locations, and the quality and quantity was much more impressive).
Honestly felt more like a money grab photo op than anything else.
Sitting in the corner, next to the servers, I also felt rushed. The servers kept looking at the clocks, and reminding each other of the time, and how they need to slowly get ready for the next afternoon tea rush.
Finally, there is a 20% service charge……..
Will not be coming back. Not worth the money. Very disappointing.
Excellent afternoon tea service. We walked in for galentines. The menu was flavorful and the servers were friendly and attentive. We would gladly return again.
We had a wonderful experience at their afternoon tea, great and friendly service plus delicious tea and small bites. They say on their website that they don’t consider dietary restrictions but when I told them I was a vegetarian they brought me my own tiered tray with meatless substitutes for everything that usually comes with meat, and it was very good. We took my mom as a birthday present and she loved it, but come with an empty stomach since you may want to try everything on the tiered trays and you’d be surprised how full you can get.
They also have big windows where you can see some nice views of the city. The only thing that may be bothersome for some is the fact that the restaurant opens up to the lobby and people are constantly checking in and out at the front desk in the background, but it didn’t hinder our experience very much.
Overall a nice afternoon tea experience and I highly recommend!
Just a beautiful views!!!
Great views and exceptional service. We did the holiday tea service and loved it.
This is definitely a fun experience with great Company! My friend and I came here as a girls date/treat ourselves Experience, and we loved it!
The presentation of the food items are really fun, creative, and it was definitely a cute way to try different foods.
I would say maybe out of all the items we ate there was maybe 1-2 items that we liked less than the others, but I think that’s just based on OUR Taste a preference.
My friend had the cherry blossom tea, and I had more of a spiced tea (can not remember the name at the moment.)
We did get to take really cute pictures of ourselves there and one of the staff offered to take a picture of us together, which was the cutest.
Unfortunately, we didn’t get seated by the windows and we were closer to the reception area because when you walk to the area there is a mini lobby and concierge/check-in area right next to the open area of the restaurant which threw me and my friend off . So I did feel a little weird as people were sitting just behind us waiting which was distracting. Again, just things that were either out of their control at this point. I definitely felt like when I faced the direction of the windows at the restaurant It was cute and amazing but once I would turn left, I’d be looking at a busy lobby area of some kind.
Note: on Google maps it does says Bridges lobby Grill.
So if you can request to be seated by the window, definitely ask.
All in all me and my friend were really excited to finally go and have this fun experience at least once.
Great experience made memorable by our attentive and thoughtful waiter Jax, his service went above and beyond. The tower of finger food and desserts and scones served alongside fruit infused teas just really made a cold December day feel like Christmas will go again just to experience the service of Jax.
Booked Afternoon Tea for my Friends Birthday, its a complete Money Grab. Save yourself frustration and Book elsewhere
While it is true that they present a beautiful tower, I have to say this tea was very disappointing. The service started out good, but fell off as the tea wore on. The scones weren't good, and the tower itself had none of the traditional tea sandwiches like egg salad or cucumber. In fact the focus on vegetarian options was a little strange. In addition the bathrooms here are completely jank, long line, smelled of vomit and diarrhea. At the end of our tea we waited more than 20 minutes for our check with no one checking in on us. Only to see our waiter dressed to leave his shift without having given us our check. At $90 a person I expected much more.
Restaurantji Recommends
Afternoon tea service was top notch. Excellent options - veg friendly. Superb service with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tea Basket, Scones
Great spot out on the sidewalk in front of the hotel. Great friendly service, food was delish, and you could people watch on busy Upper Wells in Chicago. Great view of Trump tower too.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: American Breakfast
Even though vegetarian options are few, the food was great.
Atmosphere: 5
Food: 5
Service: 5
For the price and location I expected at the least, the opportunity to receive hot tea more than once. We needed to remove the tea leaf portion of the tea pot ourselves yet we’re not provided a plate to place this on without leaving our tea pot without a lid. The waiters were of no help & simply said it was okay to make a mess.
Atmosphere: 4
Food: 2
Service: 2
Bridges overlooks Wacker and Wabash, with great views of the Marina Towers. For fun, count the number of times drivers drive over the center berm.The lobby bar serves a delightful, non-traditional take on afternoon tea at a low table and club chairs — how a civilized tea should be taken. Rather than savories as the first course followed by scones, an assorted bread basket segues into a lovely tower of goodies. I would have preferred some of the sweets to be sharper to cut through the sweetness and creaminess. However, each bite was delightful. For the spring menu, the duck confit is the star! I also would have liked a whole leaf Darjeeling but the first flush was floral and perfect for this menu. Teapots come with built-in strainers, so ask for an additional plate and remove the strainer so your tea does not over steep. These are minor nits, and they did not detract from a great, professional tea service.
Wheelchair accessibility: The low tables make dining accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Cookie, Scones
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