We were charge extra without disclosure for extra syrup we didn’t ask for, and after receiving drinks we overheard cashier actively offering capital one free Monday drinks promotion to other clients, but not to us, it felt like discrimination
Atmosphere: 1
Food: 1
Service: 1
Emil Bojanov
No AC / very low AC and for some reason the place smells awful all-around. Will not go again
Atmosphere: 1
Service: 5
Rocio A. Cruz (Rosy)
A Wonderful Experience at Capital One Café – Chicago 🌟
I recently visited the Capital One Café in Chicago and was absolutely blown away by the experience. From the moment I walked in, the atmosphere was inviting, stylish, and relaxed—ideal for catching up with friends, getting work done, or simply enjoying a peaceful moment.
🍽️ Food & Beverages: The food and drinks were fantastic! Everything was fresh, flavorful, and served with care. Whether it was the perfectly brewed coffee or the delicious snacks, each item felt thoughtfully curated and satisfying.
🤝 Service – A Special Shoutout to Shameka: The true highlight of my visit was the incredible service provided by Shameka. She was warm, attentive, and genuinely welcoming. Her energy lit up the space, and she made sure every guest felt valued and cared for. Shameka’s hospitality turned a great visit into an unforgettable one—she’s a true gem and an outstanding representative of the Capital One Café experience. Capital One Café in Chicago is more than just a coffee spot—it’s a place that fosters community, comfort, and connection. Thanks to Shameka’s exceptional hosting, I left feeling inspired and appreciated. I’ll definitely be back, and I highly recommend stopping by if you’re in the area!
Atmosphere: 5
Food: 5
Service: 5
Vashon E.
Great customer service. Long wait to be seen but it's Friday
Helia Gohar
I was staying in Hyde Park for a couple of weeks and chose this Capital One Café as my go-to remote workspace. The atmosphere is calm and welcoming—perfect for getting work done. Jawan kindly gave me a tour and explained all the great perks available at the café, and Mike made the best macchiatos. Highly recommend this location to anyone looking for a relaxed, friendly place to work or hang out.
Atmosphere: 5
Food: 5
Service: 5
Wendy Wang
Great place to do work or socialize.
Good variety of seating (low tables, high tables, bookable private meeting rooms).
Staff/baristas here are always warm, patient, and hospitable.
Matcha latte is great - unsweetened as it should be (though you can request flavored syrups).
Pat C
Sidney helped me open my account. She is extremely patient, helpful and polite. She answered all my questions with kindness. I can't say enough to thank this young lady. Thank you Sid.
Philip Pearson
Great atmosphere. Love the calm peaceful vibe of this location. I was greeted immediately by, Christina, the barista at this location who was soooo hospitable with her southern hospitality.
Atmosphere: 5
Food: 5
Service: 5
Roland Black
This is a shockingly good cafe. The coffee is usually very very well made, and the environment is welcoming to sit for a conversation or to settle in to do work. I had such low expectations for a bank cafe, but it’s amazing
This is a shockingly good cafe. The coffee is usually very very well made, and the environment is welcoming to sit for a conversation or to settle in to do work. I had such low expectations for a bank cafe, but it’s amazing
Doggiefosterdad D
Kelvin, the ambassador was absolutely amazing! Great customer service skills and all around great guy. He explained everything to me from A to Z! It was a pleasure to visit this location.
Atmosphere: 5
Service: 5
Doggiefosterdad Doll
Kelvin, the ambassador was absolutely amazing! Great customer service skills and all around great guy. He explained everything to me from A to Z! It was a pleasure to visit this location.
Atmosphere: 5
Service: 5
Bryan Doggie Foster Dad Doll
Kelvin, the ambassador was absolutely amazing! Great customer service skills and all around great guy. He explained everything to me from A to Z! It was a pleasure to visit this location.
Atmosphere: 5
Service: 5
Jerome Carter
The service I received was excellent from a staff member named Sibyl at the Hyde Park location.
Great coffee
Atmosphere: 5
Food: 5
Service: 5
We were charge extra without disclosure for extra syrup we didn’t ask for, and after receiving drinks we overheard cashier actively offering capital one free Monday drinks promotion to other clients, but not to us, it felt like discrimination
Atmosphere: 1
Food: 1
Service: 1
No AC / very low AC and for some reason the place smells awful all-around. Will not go again
Atmosphere: 1
Service: 5
A Wonderful Experience at Capital One Café – Chicago 🌟
I recently visited the Capital One Café in Chicago and was absolutely blown away by the experience. From the moment I walked in, the atmosphere was inviting, stylish, and relaxed—ideal for catching up with friends, getting work done, or simply enjoying a peaceful moment.
🍽️ Food & Beverages: The food and drinks were fantastic! Everything was fresh, flavorful, and served with care. Whether it was the perfectly brewed coffee or the delicious snacks, each item felt thoughtfully curated and satisfying.
🤝 Service – A Special Shoutout to Shameka: The true highlight of my visit was the incredible service provided by Shameka. She was warm, attentive, and genuinely welcoming. Her energy lit up the space, and she made sure every guest felt valued and cared for. Shameka’s hospitality turned a great visit into an unforgettable one—she’s a true gem and an outstanding representative of the Capital One Café experience.
Capital One Café in Chicago is more than just a coffee spot—it’s a place that fosters community, comfort, and connection. Thanks to Shameka’s exceptional hosting, I left feeling inspired and appreciated. I’ll definitely be back, and I highly recommend stopping by if you’re in the area!
Atmosphere: 5
Food: 5
Service: 5
Great customer service. Long wait to be seen but it's Friday
I was staying in Hyde Park for a couple of weeks and chose this Capital One Café as my go-to remote workspace. The atmosphere is calm and welcoming—perfect for getting work done. Jawan kindly gave me a tour and explained all the great perks available at the café, and Mike made the best macchiatos. Highly recommend this location to anyone looking for a relaxed, friendly place to work or hang out.
Atmosphere: 5
Food: 5
Service: 5
Great place to do work or socialize.
Good variety of seating (low tables, high tables, bookable private meeting rooms).
Staff/baristas here are always warm, patient, and hospitable.
Matcha latte is great - unsweetened as it should be (though you can request flavored syrups).
Sidney helped me open my account. She is extremely patient, helpful and polite. She answered all my questions with kindness.
I can't say enough to thank this young lady. Thank you Sid.
Great atmosphere. Love the calm peaceful vibe of this location. I was greeted immediately by, Christina, the barista at this location who was soooo hospitable with her southern hospitality.
Atmosphere: 5
Food: 5
Service: 5
This is a shockingly good cafe. The coffee is usually very very well made, and the environment is welcoming to sit for a conversation or to settle in to do work. I had such low expectations for a bank cafe, but it’s amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is a shockingly good cafe. The coffee is usually very very well made, and the environment is welcoming to sit for a conversation or to settle in to do work. I had such low expectations for a bank cafe, but it’s amazing
Kelvin, the ambassador was absolutely amazing! Great customer service skills and all around great guy. He explained everything to me from A to Z! It was a pleasure to visit this location.
Atmosphere: 5
Service: 5
Kelvin, the ambassador was absolutely amazing! Great customer service skills and all around great guy. He explained everything to me from A to Z! It was a pleasure to visit this location.
Atmosphere: 5
Service: 5
Kelvin, the ambassador was absolutely amazing! Great customer service skills and all around great guy. He explained everything to me from A to Z! It was a pleasure to visit this location.
Atmosphere: 5
Service: 5
The service I received was excellent from a staff member named Sibyl at the Hyde Park location.
Atmosphere: 5
Service: 5
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