Honestly, the sterile, corporate feel of this cafe motivates me to work hard so I can finish my work quickly and get out. There's always some person coming in to yap the representatives' ears off, so just be prepped to overhear some old guy recounting his war stories to Capital One sales reps while you're finalizing a report. HOWEVER! The baristas and baristos are wonderfully attentive and chill. Drinks being heavily discounted for cardholders is a big draw, and the cafe is always clean!
Atmosphere: 1
Food: 4
Service: 5
Marcela Mejia
Sid was the best! She helped me out so much! Very friendly staff!
Ka Ja
Great place for banking and meeting up with your close family & friends❣️ Staff: Security and Peet's baristas, Capital One staff are all one big happy, professional team ready to help you when you walk in and greeted with warm welcomes and smiles 😃
Thank you for being here❣️
Ma K;~)
Nita H
Was really easy to deposit my check at the atm
Rakeem M
This is the worst banking experience I’ve had. You are honestly better off using an online bank like Chime.
Capital One only has two café locations in Chicago, and the Hyde Park (53rd St) location is by far the worst. The customer service has been consistently poor across multiple visits. Staff members come off as passive-aggressive and sarcastic rather than professional or helpful.
The ATMs are outdated and unreliable, and the overall experience feels disorganized and neglected. It’s frustrating to deal with subpar service and outdated technology at a bank of this size.
I’ve given this location more than one chance, and each visit confirmed the same issues. I would not recommend this branch.
Mai Nanthavinh
What an AMAZING experience! There are baristas available to take my order. There are bankers to help with any banking questions and ongoing promotions.
I came to this Hyde Park Capital One Cafe looking for a seating area with my son to work for a few hours. I was greeted each and every time I come. Ambassador Christopher Price and his staff welcome us with graciousness and hospitality that is beyond my expectations of what I am use to in a cafe and/or bank. I’ve enjoyed being here tremendously as well as many other people here, I know this by them greeting customers by their first name.
TIPS: 1) Use your Capital One bank card or credit card and get 50% your purchase. Thank you Capital One for your VIP treatment. Everyday is a customer appreciation day.
2) Book your own private room in advance for free on LiquidSpace.com
CapitalOne- please make more spaces like this Hyde Park Cafe available everywhere. It’s been a pleasure!
Atmosphere: 5
Food: 5
Service: 5
Henry Mancuersa
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 5
Service: 4
Clay Palmer
ATM in front is out of service but there is an additional one in the rear of the cafe. Staff are friendly and very happy to assist.
Atmosphere: 5
Service: 5
Asiarty Muslim
Such a wonderful place — everything was perfect from start to finish.
Atmosphere: 5
Food: 5
Service: 5
D P
Some of the cafe employees are okay. The bankers, however, can be selective with who they are pleasant to. And there is a young banker who makes women feel uncomfortable with his stares and awkward interactions. It's not hard to be professional to everyone who comes through the door and spends their money.
Verve advertised a deal for students that said you would get one free handcrafted brew after showing your student ID. This was only a ploy to get you in the door. Upon ordering they then informed me that it was only a 10 percent discount 👎 that being said their coffee was delicious
Atmosphere: 5
Food: 5
Service: 1
Victoria Hall
The café is welcoming. The staff is very helpful and knowledgeable. Look forward to my next visit.
Allen Wang (mangaza)
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Eduardo Lopez
We were charge extra without disclosure for extra syrup we didn’t ask for, and after receiving drinks we overheard cashier actively offering capital one free Monday drinks promotion to other clients, but not to us, it felt like discrimination
Atmosphere: 1
Food: 1
Service: 1
Emil Bojanov
No AC / very low AC and for some reason the place smells awful all-around. Will not go again
Honestly, the sterile, corporate feel of this cafe motivates me to work hard so I can finish my work quickly and get out. There's always some person coming in to yap the representatives' ears off, so just be prepped to overhear some old guy recounting his war stories to Capital One sales reps while you're finalizing a report.
HOWEVER! The baristas and baristos are wonderfully attentive and chill. Drinks being heavily discounted for cardholders is a big draw, and the cafe is always clean!
Atmosphere: 1
Food: 4
Service: 5
Sid was the best! She helped me out so much! Very friendly staff!
Great place for banking and meeting up with your close family & friends❣️ Staff: Security and Peet's baristas, Capital One staff are all one big happy, professional team ready to help you when you walk in and greeted with warm welcomes and smiles 😃
Thank you for being here❣️
Ma K;~)
Was really easy to deposit my check at the atm
This is the worst banking experience I’ve had. You are honestly better off using an online bank like Chime.
Capital One only has two café locations in Chicago, and the Hyde Park (53rd St) location is by far the worst. The customer service has been consistently poor across multiple visits. Staff members come off as passive-aggressive and sarcastic rather than professional or helpful.
The ATMs are outdated and unreliable, and the overall experience feels disorganized and neglected. It’s frustrating to deal with subpar service and outdated technology at a bank of this size.
I’ve given this location more than one chance, and each visit confirmed the same issues. I would not recommend this branch.
What an AMAZING experience! There are baristas available to take my order. There are bankers to help with any banking questions and ongoing promotions.
I came to this Hyde Park Capital One Cafe looking for a seating area with my son to work for a few hours. I was greeted each and every time I come. Ambassador Christopher Price and his staff welcome us with graciousness and hospitality that is beyond my expectations of what I am use to in a cafe and/or bank. I’ve enjoyed being here tremendously as well as many other people here, I know this by them greeting customers by their first name.
TIPS:
1) Use your Capital One bank card or credit card and get 50% your purchase. Thank you Capital One for your VIP treatment. Everyday is a customer appreciation day.
2) Book your own private room in advance for free on LiquidSpace.com
CapitalOne- please make more spaces like this Hyde Park Cafe available everywhere. It’s been a pleasure!
Atmosphere: 5
Food: 5
Service: 5
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 5
Service: 4
ATM in front is out of service but there is an additional one in the rear of the cafe. Staff are friendly and very happy to assist.
Atmosphere: 5
Service: 5
Such a wonderful place — everything was perfect from start to finish.
Atmosphere: 5
Food: 5
Service: 5
Some of the cafe employees are okay. The bankers, however, can be selective with who they are pleasant to. And there is a young banker who makes women feel uncomfortable with his stares and awkward interactions. It's not hard to be professional to everyone who comes through the door and spends their money.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Verve advertised a deal for students that said you would get one free handcrafted brew after showing your student ID. This was only a ploy to get you in the door. Upon ordering they then informed me that it was only a 10 percent discount 👎 that being said their coffee was delicious
Atmosphere: 5
Food: 5
Service: 1
The café is welcoming. The staff is very helpful and knowledgeable. Look forward to my next visit.
Great coffee
Atmosphere: 5
Food: 5
Service: 5
We were charge extra without disclosure for extra syrup we didn’t ask for, and after receiving drinks we overheard cashier actively offering capital one free Monday drinks promotion to other clients, but not to us, it felt like discrimination
Atmosphere: 1
Food: 1
Service: 1
No AC / very low AC and for some reason the place smells awful all-around. Will not go again
Atmosphere: 1
Service: 5
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