In Feb, I called and work with a manager on a bulk order of macarons where I was quoted $1.75-$2.00/ea depending on other factors closer to the date of order fulfillment. I was very excited because this was excellent pricing and I'd heard great things about this bakery.
Two weeks from the order fulfillment date (April 26th), I requested an updated price. Without further explanation, they sent an invoice listing $2.95/ea. This is their regular menu price for one. Note that their menu price for eight is $2.87/ea. I requested clarification on the pricing, reminding them of our conversation and they just resent the invoice at $2.75/ea.
I'm disappointed that they wouldn't even acknowledge that we had a prior conversation about specific pricing. It just doesn't make sense.
Pat Pertusot
Very good location for grabbing a sandwich. Good is good and tasty.The team is also niceHighly recommended
Kem Meyer
This is one of the best experiences I could ever recommend. It was magical from start to finish. 8 of us went - spanning 3 generations. It was a night to remember for all. Chef Benoit was a master host, instructor, chef and all around great man to be around. RaeAnn was super accommodating and responsive. Made reservations and planning a breeze.
Timothy Schmidt
Horrible Experience! We booked a class, and they canceled on us an hour later since the chef was sick. They wouldn't give a refund!!! They booked us in another class, but told us the class started at 7, when it really started at 6. The chef did a great job at the Elston location, but 17 attendees with no assistants in a cramped environment was dreaful. Food turned out amazing, but we didn't get to work on anything. Sur La Table is a far better experience- much nicer facility and far less crowded.
Jeanine Bentley
I purchased a cooking class for $240 last December 2019. I booked a class for March and that was cancelled due to the pandemic. I have emailed RaeAnn and Ryan and have been given short responses with no assistance on how to reschedule or get a refund. Their voicemail has been full for months. I have continued to email and I have not heard back since July 7th. I'm incredibly disappointed in the lack of communication and customer service. I'm appalled that they are not trying to keep customers informed during this time.
Kendrick Council
Great experience today with RyanHe showed us many valuable cooking tips and created a fabulous lunch that we created together as a group under his expert directionwell worth booking a class Such great fun withlots of laughs Plus we drink and eat all that we prepared!!
Tim Schmidt
Horrible Experience! We booked a class, and they canceled on us an hour later since the chef was sick. They wouldn't give a refund!!! They booked us in another class, but told us the class started at 7, when it really started at 6. The chef did a great job at the Elston location, but 17 attendees with no assistants in a cramped environment was dreaful. Food turned out amazing, but we didn't get to work on anything. Sur La Table is a far better experience- much nicer facility and far less crowded.
Juan Luna
Sincerely, the best bread I ever ate.
Jenny Allen
Wonderful experience! Great cooks, great company, amazing food! Will definitely return!
rmmheneghan
My sister and I take a class here every summer. This was our 5th class and they get better every time. At the start of the class they provide delicous bread/cheese/olives and give you a chance to meet others in the group. Then you work in stations and cook a delicous meal. There are many different menus to pick from. This time we chose the coq au vin. Once the meal is ready, you sit down as a whole group and eat. The food was amazing, the other people super interesting, and Ryan, our chef, was outstanding. Definitely worth the time and money. LOVE IT!!!!
The chef was kind of intense. I wasn't expecting a group cooking class, I thought we'd all be at our own stations doing the same thing. You have to be aggressive w/ others if you want to participate.
John Mjoseth
Truly nothing special in the world of DIY cooking classes. Our party of four listened patiently as too-young-to-be-so-cynical Chef Ryan pontificated on where to find the "best" fried chicken, chastised guests for not properly dicing onions and flipping beignets, and insisted that all 14 of us be seated before tucking into a decidedly average meal. Need tips on making a roux? Save your cash and check out YouTube.
Jenny Allen Post
Wonderful experience! Great cooks, great company, amazing food! Will definitely return!
Pam Mcmanus
Great class, great food, but hotter than hell. Needs fans!
Shannon Lyon
We had an absolutely fantastic experience. Ryan was a great instructor, as well as a fun person to hang out with during dinner; it was a community experience that enhanced the learning process.My husband and I were both surprised to see any bad ratings. It isn't a chef-in-your-face technique class, so look elsewhere if you really want to get into the how-to; we went for a fun date night and had a great time making new food with new friends.Thank you for a wonderful experience!
In Feb, I called and work with a manager on a bulk order of macarons where I was quoted $1.75-$2.00/ea depending on other factors closer to the date of order fulfillment. I was very excited because this was excellent pricing and I'd heard great things about this bakery.
Two weeks from the order fulfillment date (April 26th), I requested an updated price. Without further explanation, they sent an invoice listing $2.95/ea. This is their regular menu price for one. Note that their menu price for eight is $2.87/ea. I requested clarification on the pricing, reminding them of our conversation and they just resent the invoice at $2.75/ea.
I'm disappointed that they wouldn't even acknowledge that we had a prior conversation about specific pricing. It just doesn't make sense.
Very good location for grabbing a sandwich. Good is good and tasty.The team is also niceHighly recommended
This is one of the best experiences I could ever recommend. It was magical from start to finish. 8 of us went - spanning 3 generations. It was a night to remember for all. Chef Benoit was a master host, instructor, chef and all around great man to be around. RaeAnn was super accommodating and responsive. Made reservations and planning a breeze.
Horrible Experience! We booked a class, and they canceled on us an hour later since the chef was sick. They wouldn't give a refund!!! They booked us in another class, but told us the class started at 7, when it really started at 6. The chef did a great job at the Elston location, but 17 attendees with no assistants in a cramped environment was dreaful. Food turned out amazing, but we didn't get to work on anything. Sur La Table is a far better experience- much nicer facility and far less crowded.
I purchased a cooking class for $240 last December 2019. I booked a class for March and that was cancelled due to the pandemic. I have emailed RaeAnn and Ryan and have been given short responses with no assistance on how to reschedule or get a refund. Their voicemail has been full for months. I have continued to email and I have not heard back since July 7th. I'm incredibly disappointed in the lack of communication and customer service. I'm appalled that they are not trying to keep customers informed during this time.
Great experience today with RyanHe showed us many valuable cooking tips and created a fabulous lunch that we created together as a group under his expert directionwell worth booking a class Such great fun withlots of laughs Plus we drink and eat all that we prepared!!
Horrible Experience! We booked a class, and they canceled on us an hour later since the chef was sick. They wouldn't give a refund!!! They booked us in another class, but told us the class started at 7, when it really started at 6. The chef did a great job at the Elston location, but 17 attendees with no assistants in a cramped environment was dreaful. Food turned out amazing, but we didn't get to work on anything. Sur La Table is a far better experience- much nicer facility and far less crowded.
Sincerely, the best bread I ever ate.
Wonderful experience! Great cooks, great company, amazing food! Will definitely return!
My sister and I take a class here every summer. This was our 5th class and they get better every time. At the start of the class they provide delicous bread/cheese/olives and give you a chance to meet others in the group. Then you work in stations and cook a delicous meal. There are many different menus to pick from. This time we chose the coq au vin. Once the meal is ready, you sit down as a whole group and eat. The food was amazing, the other people super interesting, and Ryan, our chef, was outstanding. Definitely worth the time and money. LOVE IT!!!!
Restaurantji Recommends
The chef was kind of intense. I wasn't expecting a group cooking class, I thought we'd all be at our own stations doing the same thing. You have to be aggressive w/ others if you want to participate.
Truly nothing special in the world of DIY cooking classes. Our party of four listened patiently as too-young-to-be-so-cynical Chef Ryan pontificated on where to find the "best" fried chicken, chastised guests for not properly dicing onions and flipping beignets, and insisted that all 14 of us be seated before tucking into a decidedly average meal. Need tips on making a roux? Save your cash and check out YouTube.
Wonderful experience! Great cooks, great company, amazing food! Will definitely return!
Great class, great food, but hotter than hell. Needs fans!
We had an absolutely fantastic experience. Ryan was a great instructor, as well as a fun person to hang out with during dinner; it was a community experience that enhanced the learning process.My husband and I were both surprised to see any bad ratings. It isn't a chef-in-your-face technique class, so look elsewhere if you really want to get into the how-to; we went for a fun date night and had a great time making new food with new friends.Thank you for a wonderful experience!
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