Jamie is very respectful and a great conversationalist. Loved communicating with him and thankful for his amazing service! Would definitely recommend visiting if you're looking for good food and service
Atmosphere: 5
Food: 5
Service: 5
Ahmad Jackson
I came to Fat Shack late at night with a friend, and we splurged! We ordered 6 wings with a side of cheese fries, The Classic Angus burger, a vanilla shake (which was thick and rich, just how it should be), a Philly cheesesteak, and funnel cake bites. Everything was delicious and indulgent, exactly what we were looking for in a late-night feast!
But what truly set this experience apart was the exceptional customer service provided by Jamie and Ligaya. These two were an absolute highlight of our visit! They went above and beyond to explain the menu thoroughly, offer spot-on recommendations, and made us feel genuinely welcomed. You could tell they enjoyed what they were doing, and it reflected in how they treated us.
When we chose to dine in, they even ensured that all our items were brought out at the same time, which was impressive given how much we ordered. It’s rare to find staff who deliver such seamless service with enthusiasm and care.
Fat Shack is already known for its amazing food, but Jamie and Ligaya made this visit unforgettable. We’ll definitely be back—and not just for the food, but for the fantastic atmosphere they helped create. Highly recommend! Jamie even stopped by our table to talk to us featuring great conversation.
Also, the music was nice too — well the entire ambiance! The historical Chicago sports theme was fitting! Additionally, the restaurant was really clean as well as the bathroom.
My friend's food recommendation: The wings – "THEY BACK THERE GETTING F***ING CRACKING" My food recommendation: The Angus burger combo!
Update following my last visit: TRY THE "FAT DOOBIE"🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fat Doobie, Funnel Cake Bites, French Fries
Quawn
Excellent service !!! Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fat Shack
Vicky Vaccaro
The food was great and the lady at the counter was very helpful, friendly, and provided amazing service! She was awesome and so was the food. You need a deep fried Oreo!
Atmosphere: 5
Food: 5
Service: 5
Izzy DaG
I love the ambiance of the place it gives a retro vibe with a comfortable feel. The customer service was great, we were greeted enthusiastically by the staff Jamie and Ligaya who walked us through the menu with ease. I would definitely recommend to anyone looking for a good meal in a relaxed setting.
Atmosphere: 5
Food: 5
Service: 5
Shreedhar Sasikumar
Always delicious whether by Uber eats or live....the fat doobie is the ultimate in munchie indulgence. This place is just genius...and if you visit in person you also get the friendliest and welcoming service. Thank you for existing Fat Shack
Mareli
I had a fantastic experience at Fat Shack! Jamie provided outstanding service, making sure everything was perfect from start to finish. The food was fresh, flavorful, and absolutely delicious. I’ll definitely be coming back and highly recommend it to anyone looking for a great meal and friendly service!
The general manager is so sweet and always has a good attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
Evelyn Rojas
My bf and I went to this restaurant right before a movie and it hit the spot! Jamie, the general manager, went above and beyond and was super nice to us - would defs recommend!
Atmosphere: 5
Food: 5
Service: 5
Jermarion Rollins
Frank was indeed good
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Boyd
The service was great, I love there food I would come back Again fasure
Atmosphere: 5
Food: 5
Service: 5
Michael S
I have passed this location for quite some time thinking it was just a Shake Shack spinoff...SO GLAD I STOPPED IN! You are doing yourself a disservice by not trying the Fat Shack sandwich. Be prepared for a food coma after if you eat a whole vs a half! The funnel cake bites were 🔥 as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Fat Shack, French Fries, Mozzarella Sticks
This was the best food I ever had they have jalapeno poppers. Dude working was chill
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jalapeño Poppers
Top Tier Everything! Chef and all!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fat Shack, Mozzarella Sticks, Wings
Jamie is very respectful and a great conversationalist. Loved communicating with him and thankful for his amazing service! Would definitely recommend visiting if you're looking for good food and service
Atmosphere: 5
Food: 5
Service: 5
I came to Fat Shack late at night with a friend, and we splurged! We ordered 6 wings with a side of cheese fries, The Classic Angus burger, a vanilla shake (which was thick and rich, just how it should be), a Philly cheesesteak, and funnel cake bites. Everything was delicious and indulgent, exactly what we were looking for in a late-night feast!
But what truly set this experience apart was the exceptional customer service provided by Jamie and Ligaya. These two were an absolute highlight of our visit! They went above and beyond to explain the menu thoroughly, offer spot-on recommendations, and made us feel genuinely welcomed. You could tell they enjoyed what they were doing, and it reflected in how they treated us.
When we chose to dine in, they even ensured that all our items were brought out at the same time, which was impressive given how much we ordered. It’s rare to find staff who deliver such seamless service with enthusiasm and care.
Fat Shack is already known for its amazing food, but Jamie and Ligaya made this visit unforgettable. We’ll definitely be back—and not just for the food, but for the fantastic atmosphere they helped create. Highly recommend! Jamie even stopped by our table to talk to us featuring great conversation.
Also, the music was nice too — well the entire ambiance! The historical Chicago sports theme was fitting! Additionally, the restaurant was really clean as well as the bathroom.
My friend's food recommendation: The wings – "THEY BACK THERE GETTING F***ING CRACKING"
My food recommendation: The Angus burger combo!
Update following my last visit: TRY THE "FAT DOOBIE"🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fat Doobie, Funnel Cake Bites, French Fries
Excellent service !!! Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fat Shack
The food was great and the lady at the counter was very helpful, friendly, and provided amazing service! She was awesome and so was the food. You need a deep fried Oreo!
Atmosphere: 5
Food: 5
Service: 5
I love the ambiance of the place it gives a retro vibe with a comfortable feel. The customer service was great, we were greeted enthusiastically by the staff Jamie and Ligaya who walked us through the menu with ease. I would definitely recommend to anyone looking for a good meal in a relaxed setting.
Atmosphere: 5
Food: 5
Service: 5
Always delicious whether by Uber eats or live....the fat doobie is the ultimate in munchie indulgence. This place is just genius...and if you visit in person you also get the friendliest and welcoming service. Thank you for existing Fat Shack
I had a fantastic experience at Fat Shack! Jamie provided outstanding service, making sure everything was perfect from start to finish. The food was fresh, flavorful, and absolutely delicious. I’ll definitely be coming back and highly recommend it to anyone looking for a great meal and friendly service!
ABSOLUTELY FIRE 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The general manager is so sweet and always has a good attitude.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
My bf and I went to this restaurant right before a movie and it hit the spot! Jamie, the general manager, went above and beyond and was super nice to us - would defs recommend!
Atmosphere: 5
Food: 5
Service: 5
Frank was indeed good
Atmosphere: 5
Food: 5
Service: 5
The service was great, I love there food I would come back Again fasure
Atmosphere: 5
Food: 5
Service: 5
I have passed this location for quite some time thinking it was just a Shake Shack spinoff...SO GLAD I STOPPED IN! You are doing yourself a disservice by not trying the Fat Shack sandwich. Be prepared for a food coma after if you eat a whole vs a half! The funnel cake bites were 🔥 as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Fat Shack, French Fries, Mozzarella Sticks
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