I’m going to always grab me an all meat and it hits every time!
Robin Jackson
Me and my children love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sausage
Phneise Brown
I placed an order today at 4:30pm...... I was told it will take 1 hour to 1 1/2 hour for delivery....that was fine ....so 6:00pm came by.....I called the restaurant back around 6:30pm and the person I spoke with said ... I'm able to check the driver's location, he's 6 minutes away....ok.....I was already in the lobby of my building waiting.....7:00pm came and I went upstairs.....I called the restaurant back after 7:15pm......I was told by a employee/cashier and the manager on duty.....the driver said he tried to call me and I didn't answer.....The driver lied....I said it twice, he's a liar ....I was in my lobby and no one came in the building and my phone NEVER rang.......I really like this pizza place but I will not be ordering from this location again.....I usually give restaurants a 2nd chance, after a mix up.....but this was Horrible Customer Service and no I am sorry for the mixup, what can WE do to appease you ....Nothing ...I am DONE!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicago Classic
Susan Wilkerson
My family an I dined this evening at Giordano's for dinner and it was a pleasant experience. The waitress was nice and helpful . We ordered our food and didn't have to wait to long for it to arrive. The food was hot and appetizing . This is our favorite pizza restaurant to come to when we want pizza.
Lolita Wells
Dani was the best server he was really polite and caring he made our dining experience really nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Deep Dish Pizza, Fries
Mel Mayberry
The waiter didn't bring me my itemized bill until AFTER I paid the bill, which to where I found out there was already a 10% service charge, and now he ended up with a 30+% tip! Unacceptable!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Stuffed Deep Dish Pizza
Cece’s shenanigan Simmons
My Italian Beef had so much cheese I couldn’t eat it🥴I literally wasted my money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian Beef
Ashley Couture
Visiting Chicago today, happened upon this jewel. Homemade & delicious food, you generous portions, wonderful atmosphere, and great service. Already talking about coming back to Chicago just to have more!! Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Deep Dish Pizza, Salad
Miguel Garza
Extraordinary pizza
Atmosphere: 5
Food: 5
Service: 5
Gary Kujawa
Best deep dish pizza i have ever had, great taste plenty of toppings and it was cooked just right. Cheezy bread was very good and the marinara sauce had that homemade taste. Server did a really nice job being there at just the right time and the old school atmosphere was a nice bonus.
We tried the appetizer sampler and calamari for starters. Everything tasted great but the bruschetta was absolutely amazing! We ordered deep dish pie with variety of meats (not sure official name) and thin crust pepperoni & cheese. The flavors from the crust to the sauce was delicious.
Glad we stopped in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Deep Dish Pizza
Whitnee H
I would like to receive an email response back or a return phone call. My issue that I have is when I went to the store in Hyde Park located in Chicago, my hot food was bagged with my cold salad. I went to separate my order and noticed something looked wrong with the salad dressing… it looked like a cup of butter or plain oil. I asked Winter for another salad dressing because it did not look like the honey money I ordered. He proceeds to tell me that I did receive honey mustard dressing this one may have melted because it was on top of hot food. Still not pleased with his response and the way the dressing looked I still stated I wanted a NEW one. Instead of Winter replacing the dressing he proceeds to tell me to open the food and give him the dressing to replace it. I inform Winter I am not opening someone else’s food at the register My hands nor is Winter hands are clean to open and dig into food. Winter refused to replace the dressing and I asked to speak to the manager who he claims is not at the restaurant. I asked for someone else to help me and Winter repeatedly told me there was no one else that could help me. Even after asking him for the waitress or waiter REPEATEDLY. Winter left me standing at the counter for 15-20 mins because he refused to get someone to help me. I asked Winter AGAIN to get the waitress because he clearly does not understand thee importance of sanitation. He finally goes and get the waitress RaKayla and I explain to her what was going on. She looks at the dressing and offers to take it to the kitchen to have the dressing switched out. THANK YOU RAKAYLA for understanding how to handle food and display good customer service skills. 20mins has now gone by and now Winter says the manager is here now. He called the manager to come down and the Manager Jose showed just as bad customer service towards me as Winter did. It Baffles me that the manager also did not see the error of poor customer service that Winter displayed. I did not understand why they thought it made sense to open someone’s food at the register dig in it to replace bad dressing that was placed in the bag by whoever packed the order. I simply asked for another dressing and I had to stand there for 20mins letting my food get cold because Winter just didn’t want to assist me because the manager wasn’t there. The manager also told me that I have to request in advance to have my hot & cold fold separated. I never heard of such non sense. It’s common sense to have cold and hot food separated because hot food goes in the warmer and cold food goes in a cooler. I should have not been forced to stand my ground and wait 15-20mins for a replacement dressing and I should not have been treated with such POOR customer service from Winter or Jose. I would like a response back to know how Giordano’s is going to rectify this. And I’m pretty sure the restaurant has cameras and could see how long I stood there waiting for assistance with my issue.
Food: 1
Service: 1
Recommended dishes: Stuffed Deep Dish Pizza, Salad
歐柏豪（Paul Ou）
Pizza is really nice but just a bit too salty for me.
Atmosphere: 4
Food: 4
Service: 5
Skye Hammond
The food is fantastic and my family has loved this place since the 90s! Can't get enough 😫 Riccayla served us and she did an amazing job!
Atmosphere: 5
Food: 5
Service: 5
Aseia Daniels
Ordered a sausage and green pepper deep dish pizza, surprisingly only huge chunks of green pepper, no sausage the best the manager can do is refund for the sausage, they have lost a customer!
I’m going to always grab me an all meat and it hits every time!
Me and my children love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sausage
I placed an order today at 4:30pm...... I was told it will take 1 hour to 1 1/2 hour for delivery....that was fine ....so 6:00pm came by.....I called the restaurant back around 6:30pm and the person I spoke with said ... I'm able to check the driver's location, he's 6 minutes away....ok.....I was already in the lobby of my building waiting.....7:00pm came and I went upstairs.....I called the restaurant back after 7:15pm......I was told by a employee/cashier and the manager on duty.....the driver said he tried to call me and I didn't answer.....The driver lied....I said it twice, he's a liar ....I was in my lobby and no one came in the building and my phone NEVER rang.......I really like this pizza place but I will not be ordering from this location again.....I usually give restaurants a 2nd chance, after a mix up.....but this was Horrible Customer Service and no I am sorry for the mixup, what can WE do to appease you ....Nothing ...I am DONE!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicago Classic
My family an I dined this evening at Giordano's for dinner and it was a pleasant experience. The waitress was nice and helpful . We ordered our food and didn't have to wait to long for it to arrive. The food was hot and appetizing . This is our favorite pizza restaurant to come to when we want pizza.
Dani was the best server he was really polite and caring he made our dining experience really nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Deep Dish Pizza, Fries
The waiter didn't bring me my itemized bill until AFTER I paid the bill, which to where I found out there was already a 10% service charge, and now he ended up with a 30+% tip! Unacceptable!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Stuffed Deep Dish Pizza
My Italian Beef had so much cheese I couldn’t eat it🥴I literally wasted my money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Italian Beef
Visiting Chicago today, happened upon this jewel. Homemade & delicious food, you generous portions, wonderful atmosphere, and great service. Already talking about coming back to Chicago just to have more!! Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Deep Dish Pizza, Salad
Extraordinary pizza
Atmosphere: 5
Food: 5
Service: 5
Best deep dish pizza i have ever had, great taste plenty of toppings and it was cooked just right. Cheezy bread was very good and the marinara sauce had that homemade taste. Server did a really nice job being there at just the right time and the old school atmosphere was a nice bonus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Restaurantji Recommends
We tried the appetizer sampler and calamari for starters. Everything tasted great but the bruschetta was absolutely amazing! We ordered deep dish pie with variety of meats (not sure official name) and thin crust pepperoni & cheese. The flavors from the crust to the sauce was delicious.
Glad we stopped in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Deep Dish Pizza
I would like to receive an email response back or a return phone call. My issue that I have is when I went to the store in Hyde Park located in Chicago, my hot food was bagged with my cold salad. I went to separate my order and noticed something looked wrong with the salad dressing… it looked like a cup of butter or plain oil. I asked Winter for another salad dressing because it did not look like the honey money I ordered. He proceeds to tell me that I did receive honey mustard dressing this one may have melted because it was on top of hot food. Still not pleased with his response and the way the dressing looked I still stated I wanted a NEW one. Instead of Winter replacing the dressing he proceeds to tell me to open the food and give him the dressing to replace it. I inform Winter I am not opening someone else’s food at the register My hands nor is Winter hands are clean to open and dig into food. Winter refused to replace the dressing and I asked to speak to the manager who he claims is not at the restaurant. I asked for someone else to help me and Winter repeatedly told me there was no one else that could help me. Even after asking him for the waitress or waiter REPEATEDLY. Winter left me standing at the counter for 15-20 mins because he refused to get someone to help me. I asked Winter AGAIN to get the waitress because he clearly does not understand thee importance of sanitation. He finally goes and get the waitress RaKayla and I explain to her what was going on. She looks at the dressing and offers to take it to the kitchen to have the dressing switched out. THANK YOU RAKAYLA for understanding how to handle food and display good customer service skills. 20mins has now gone by and now Winter says the manager is here now. He called the manager to come down and the Manager Jose showed just as bad customer service towards me as Winter did. It
Baffles me that the manager also did not see the error of poor customer service that Winter displayed. I did not understand why they thought it made sense to open someone’s food at the register dig in it to replace bad dressing that was placed in the bag by whoever packed the order. I simply asked for another dressing and I had to stand there for 20mins letting my food get cold because Winter just didn’t want to assist me because the manager wasn’t there. The manager also told me that I have to request in advance to have my hot & cold fold separated. I never heard of such non sense. It’s common sense to have cold and hot food separated because hot food goes in the warmer and cold food goes in a cooler. I should have not been forced to stand my ground and wait 15-20mins for a replacement dressing and I should not have been treated with such POOR customer service from Winter or Jose. I would like a response back to know how Giordano’s is going to rectify this. And I’m pretty sure the restaurant has cameras and could see how long I stood there waiting for assistance with my issue.
Food: 1
Service: 1
Recommended dishes: Stuffed Deep Dish Pizza, Salad
Pizza is really nice but just a bit too salty for me.
Atmosphere: 4
Food: 4
Service: 5
The food is fantastic and my family has loved this place since the 90s! Can't get enough 😫 Riccayla served us and she did an amazing job!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sausage and green pepper deep dish pizza, surprisingly only huge chunks of green pepper, no sausage the best the manager can do is refund for the sausage, they have lost a customer!
Atmosphere: 1
Food: 1
Service: 1
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