McDonald's

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About McDonald's

McDonald's at Chicago Union Station is a convenient spot that offers fresh, delicious food. The fries are perfectly crispy, and the nuggets are a standout. The staff's dedication to providing great service is clear, with the manager working quickly to get orders to customers. During busy times, employees show they care about efficiency, organizing people to kiosks and registers. One young man even helped a customer carry a large bag, pet carrier, and backpack down the stairs when the escalator was not working. The restaurant is kid-friendly and cleaner than many theaters, making it a good choice for families. Wheelchair access is available. When a kiosk broke down, the counter was faster, and the manager was quick to get orders out. Customers appreciate the friendly staff and the effort to ensure satisfaction, even when minor issues occurred.