Pretzels near Chicago, IL

“Oshawn & Larry went above and beyond at my recent visit to Auntie Anne's! The pretzel hot bogs weren't available yet because of how early it was (they are my FAVORITE) so I was kinda bummed out but they were able to move efficiently and get them out to me in 10 minutes! It's nice to see that in a world where good customer service is declining, that Auntie Anne's maintains it's outstanding customer experience, along with great food! Thank you guys again!“

“As the mailman who delivers their mail.. they match my energy by delivering superior customer service! Ms. America since the 1st day has gone above and beyond to welcome me, the students, and the community with her amazing smile, laughter and great energy! I WILL BE BACK!!

And if you didn’t know, the cinnamon bites w/ the caramel dip sauce is 🔥🔥🔥🔥🔥! Also grab you a strawberry lemonade ❤️ - Phil, The Mailman!“

“Hands down best fast food shop in Chicago. This is my first review ever posted and rightfully so as this restaurant does it all. From making a fresh batch of pretzels upon a friendly request to giving homeless people free food at the end of their business day, this restaurant is the epitome of what an American small business should be. The owner could not be any more friendly and customer oriented as he’s seen daily running around the restaurant, cleaning, and making sure his customers are satisfied. I’ve become a regular at this place, as it crosses paths with my daily commute, and have yet to be disappointed. The food brought me in, but the customer service and clean well managed store keeps me coming back!“

“Auntie Anne’s is fire. I appreciate the staffs and managers kindness to me even though I have autism and their food is amazing and really good. They cook the food fresh and ready to eat and they maintain the restaurant clean. Amazing pretzels. Tyesha and Jessica and Denise and Davonte are very friendly. Must come back. 10/10“

“It was a quick stop, the shop was moderately busy, there were no customers queuing up to the counter, where an amiable staff greeted me cheerfully. I just ordered an Original Pretzel, that was consumed a bit later, it was good, but I've had better pretzels at some other Auntie Anne's shops. In any case, the pretzel was fresh made, and for me that was enough to enjoy it. The price of a pretzel has gone up: the total of $6.69 (with tax) seems to be quite high, but these days we often pay even higher prices for the food of much lower quality. I didn't get the refreshing drink at this shop, although the menu offered quite a variety of those. The shop is nicely appointed, the location is on Level 7 in Water Tower Place on N Michigan Ave.“

“It is a cute little stand alone Auntie Annses but I don't recommend going around lunch time during the week, the whole plaza was filled with high school kids and there was a line...although the line did go quickly and using the order online option helped.“