Gus Uncle Remus

Name: Gus Uncle Remus
Address: 4731 W Madison St, Chicago, Illinois, 60644, US
Telephone: (773) 688-5619
Price range: $$
Rating: 2.6

$$ • American, Chicken Wings, Barbeque

Hours:
4731 W Madison St, Chicago
(773) 688-5619

Menu Order Online

About Gus Uncle Remus

Gus Uncle Remus offers a mixed dining experience. While some customers praise the "famous wings" and "barbecue sauce," noting the chicken is "saucy" and "GOOD," with "AMAZING" sauce, others express disappointment. Specific meals like "chicken wings, gizzards and rib tips" are described as "plentiful and delicious." However, some reviews mention issues with sauce quantity, with "barely any sauce" on wings, breast, or fries, and the need to pay extra for sauce on the side.

Fries are a frequent point of contention, described as "soggy," "old/not fresh," or "skinny fries instead of steak fries." The chicken breast itself is sometimes found to be "way too large."

Customer service receives criticism, with staff described as speaking behind glass making them hard to hear and not speaking professionally. The interior of the restaurant is also noted as looking "bad," with an "awful" floor, a "dirty, dusty tiny cramped lobby" with no seating, peeling paint, and a "not the least bit inviting" atmosphere at night. Some customers feel the food is "expensive." Despite these criticisms, some individuals remain loyal, with one customer stating it's the "last REAL Barbecue spot worth using gas to patronize" and another highlighting a specific employee as the "hardest working person there" who "take[s] good care of me." Consistency is also an issue, with orders sometimes including "sliced bread instead of rolls" or "warm pops."