Dunkin' Donuts in Cicero

“I pass three Dunkin stores every morning on my way to work to get my morning coffee at 5735 W. Roosevelt Road in Cicero. I order an iced latte on the mobile app and my order is always waiting for me and it's always perfectly crafted! Rosa and her team are fabulous! Fast, courteous, accurate and delicious every time! Thank you Rosa & team!“

“I will start by saying i stopped going there for a long time because of bad customer service i stopped there today and decided to give them another chance. I asked if they had frapes since i dont order from there that often. The lady at first just said they didn't had frapes , she didn't gave me options, i then asked her what kind of cold drinks they had since i had a desire for something cold like shakes i got the feeling she was laughing or making fun of me , she look confused trying to see the screen to give me options, fortunately this new kid edwin just kicked in "he is awesome". He helped me decide what to get , he took the time to explain me options, so polite , knowledgeable, efficient, good customer service he went above and beyond, i really enjoyed ordering with him this kid should get a raised, if you go ask for edwin so far the only one in that location that made me feel like coming back.“

“Best Dunkin in Cicero always come here coffee is always fresh and service is amazing especially Serenity she knows I’m a regular and when I step to the register she has my order ready so I’m always in and out in seconds. This Dunkin always thinks about there customers they have found themselves a loyal customer.“

“Always a party at this joint with all the patrons in the lobby lol. On this day a young man at the register didn't seem too enthused to be at work. After placing my order with a small request that went unfulfilled (less ice) in my drink the reluctance of staff to see it fixed after I made note of it came in my hero of day (Lupita) she questioned my order evaluated the request asked what I wanted and then said don't worry I know how to fix this for you. She emerged with a smile on her face, a new drink in her hand and well wishes to my day. Thank you for your help patience and great customer service.“