“Well, it was 10:40 and I was on my way home from fasting blood work and was pretty hungry by this time. But I had a craving for breakfast. So I pretty much knew McDonald’s only serves breakfast until 10am but I ventured to ask if they had any breakfast sandwich sandwiches. The young man at the drive through was nice enough to ask me to wait while he asked and much to my surprise, he said they had a McGriddle and a couple of biscuit sandwiches. I was so overjoyed that they were willing to sell me some breakfast and so I ordered the McGriddle meal. The lady on the second window gave me the option of getting fries that were ready to go or waiting a few minutes for them to fry a hash brown… which was definitely my choice. I have asked before at other McDonald’s in years past just as they were changing the menu to the regular lunch menu which was only a couple of minutes past the deadline and was always rudely told NO. Today, I had a really nice experience and so I decided to share that the employees here, do their best to show that they are courteous and this is something that the owners of this particular McDonald’s should take pride in. It is Customer Service at its best!!! This way of customer service should be the norm across ALL off the chain’s restaurants.“
“Every morning I come here to eat, and there's a particular coworker named Gladys who always takes my order and recalls exactly what I prefer. Gladys is also very friendly, always has a grin on her face, and never causes me any trouble. She does such a great job getting my order straight. I always make sure to wait for her to take my order and nobody else, so I don't have any complaints. Many thanks.“