Soup near Collinsville

“We ordered a delivery order and door dash sent it to the wrong place. The staff here went out of there way to make a special trip to make sure we got our food and even gave us desert. Not sure the name of the lady who dropped the food off but i just want to say thank you !!! We have nothing but good things to say in ensuring the best customer service was given.“

“Stopped in for lunch January 15th 2026 had one of the best experiences. there in a long time! Service was the best it had ever been! Patty was the name of the server which waited my table! She was on top of everything and had things faster than anyone I'd ever had serve us there ! Best service ever..This lady not only needs employee of the month she needs a raise!..Its been a while since Ive seen this kind of service and I love to review those who give their job this kind of service! Great Job Patty!...“

“Love the weeping willow!! Will definitely be returning soon for another great lunch experience!!“

“We ordered off the menu, bibimbap and bulgolgi. Both were delicious! Food came quick and waitress was friendly and knowledgeable. We will definitely eat there again!“

“My favorite place in the whole world!“

“I love bread company and I normally come to do my studying for school because of the quiet environment and great bagels and tea. Today a complete stranger came up to me and gave me a giftcard. She noticed I was a student and told me she knows how hard it can get, and to not forget to eat. I was so shocked and thanked her quickly. However I want to give another huge thank you to her. That definitely made my day. It’s nice to know there are still such kind people out there. Thank you again 😊😊“

“Based on my experience, the Panera staff in Edwardsville always delivers exceptional service and high quality food and drinks within a clean and safe setting. I’ve observed it can be a challenge to maintain responsive and high quality service, within a clean environment given changing customer demands, their nuanced food preferences, unwillingness to cleanup after themselves, and customers just having a bad day, along with normal staffing and supply change challenges. That’s normal for the fast-paced, casual dining business But I’ve always observed the Panera team here consistently demonstrate professionalism, patience, and respect for all, the customer and their staff, while still maintaining healthy boundaries for those rare difficult situations.
Great job and your service is sincerely appreciated.
Have a safe and fulfilling 2026!“