Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
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Burrito Bowl
Chips
Chipotle Mexican Grill Reviews
362 ratings
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Not an exaggeration when I write that this is the most hostile staff of any fast-food restaurant that I have been to. Look at the recent reviews over the past 5 months, and that is all you need to know about this restaurant since nothing has seemingly changed.
The young man that served me was the same young man that got into an argument about his hostile attitude a few weeks back with an elderly lady. This time around, when I asked for a side of taco tortillas for my bowl...read full review
The young man that served me was the same young man that got into an argument about his hostile attitude a few weeks back with an elderly lady. This time around, when I asked for a side of taco tortillas for my bowl...read full review
Excellent experience at the Deerfield Chipotle! The team here is super attentive and efficient. My order was perfectly prepared and ready to go the moment I arrived. Thanks for the great service!
I'm a longtime Chipotle customer — I've eaten at Chipotle locations a few hundred times over the years — and I'm writing because this location is, without exaggeration, the worst I've ever experienced. I've been in about ten times now and the problems are consistent, not one-off.
The most serious issue is safety. On multiple visits, staff have been doing active construction in the dining area during open hours — working on kitchen equipment, assembling...read full review
The most serious issue is safety. On multiple visits, staff have been doing active construction in the dining area during open hours — working on kitchen equipment, assembling...read full review
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill offers a decent dining experience, with friendly staff and fresh food. While portions may sometimes seem small, the employees are generally efficient. Customers have noted that the restaurant maintains good quality food, and the food is really good and fresh. The staff are trained to serve consistent portions, and the food is often praised for its quality. However, cleanliness remains an issue, especially with tables and floors not always kept tidy, which has been a recurring pattern. Some reviewers mention that teenage workers may leave tables dirty after cleaning, but this is due to customers not cleaning up after themselves rather than staff negligence. Customer service is hit or miss; some guests find the workers friendly and cheerful, while others feel they lack smiles or personality. There have been reports of staff counting meat and veggies in salads, which some see as unnecessary. Overall, the location is considered a good quick option for a meal, with some room for improvement in cleanliness and maintaining a consistently positive attitude from staff.