$ • Ice Cream Shop, Donuts, Coffee, Tea

263 S Randall Rd, Elgin
(847) 622-0100


Take-Out/Delivery Options


Reviews for Baskin Robbins

We bought 3 ice coffee via drive through. When the lady handed over one cup fell out the holder and spilled all in our car. She's like you didn't catch it and didn't even say a sorry. This is terrible customer service. We would not recommend anyone shop in this store.

People handle my money and debit card with gloves wherever I go, but I get my ice cream handed to me with no gloves. It's disgusting. I mean I like eating my cone but when it's touched by bare hands I prefer not. Ice cream is delicious, but it should be mandatory to wear gloves whenever handling food and changed after touching money and so forth. My opinion

First, mornings can get really busy at this location and the drive thru is in a weird spot so you might be waiting on the first. I didn't remove a star for this because I don't think it's the businesses fault and because the line does move fast. As I've stated for my other Dunkin' reviews I always get the same drinks. This location makes them right and makes them fast. No complaints!

More Reviews(38)


Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 5AM - 2PM
Friday 4:30AM - 9PM
Saturday 4:30AM - 9PM
Sunday 5AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.