McDonald's-Randall Rd-O'Keefe Family Restaurants
$ • Fast Food, Burgers, Coffee Shops
Hours:
255 S Randall Rd, Elgin
(847) 741-9898
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's-Randall Rd-O'Keefe Family Restaurants
no one there on the morning of feb 1st 2026 knew what was going on. my order got messed up twice and I was still missing items after wating 30 minutes in a spot for an online order. I had to go inside to see what was going on. customers inside were very upset as well. deapite having an order number, they had to ask me a few times what was in my order. (it still was missing a couple of items when i got home) it was bedlam and i dont quite blame the employees. The new management...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Elgin Also Viewed
The McDonald's-Randall Rd-O'Keefe Family Restaurants location receives mixed reviews from customers. Some find the experience consistently good, appreciating the 24/7 breakfast menu and friendly staff. One customer describes it as the "best McDonald's I've had probably ever," praising the nice lady who took their order.
However, other customers report issues with incorrect orders, such as receiving the wrong drink size or missing items. One reviewer had their medium fry order go missing, despite the order being repeated correctly multiple times. This caused frustration, though the reviewer acknowledged the limitations of fast food and appreciated the "baddies running the place."
The dine-in atmosphere is described as "really nice," though the food quality can be hit-or-miss, with one customer finding the Krispy Kreme donuts underwhelming compared to other locations. Overall, the reviews suggest the restaurant provides a typical McDonald's experience - sometimes excellent, sometimes flawed.
One bright spot is a worker named Christopher, who is praised for his fast service, great communication, and honesty in always providing a receipt, which the reviewer appreciated.
In summary, the McDonald's-Randall Rd-O'Keefe Family Restaurants location offers a mixed bag of experiences, with both positive and negative reviews from customers. The food and service quality seem to vary, though the staff are generally described as friendly and helpful.