Dunkin'

$ • Coffee Shops, Donuts

Hours:
506 W North Ave, Elmhurst
(630) 279-1933

Customers' Favorites

Dunkin' Donuts Reviews

Restaurantji Rating
2.1 (177)
Restaurantji Rating

I will never set foot in this location again. I ordered a drink at the drive thru and used the DD app to pay. As I pulled away, I noticed that my new balance was only $5.94, which seemed low to me. I checked my order history and I was charged $9.56 for a medium cappuccino blast! I parked and went inside and talked to the manager, who was extremely rude. He knew right away that I was overcharged. He didn’t apologize, and he refused to give me a copy of the receipt, threw $2 and some change on the counter, called me a Karen and told me not to come back. Don’t worry, a$$hole. I won’t be back!

Restaurantji Rating

I don’t know what Dunkin Donuts the other reviewers went to but this DD is one of the worst I’ve ever frequented. The ONLY reason I go here is location to my work. The customer service sucks, drive thru time is horrendous and lobby hours are beyond inconsistent. I’ve literally been asked if I could go through the drive thru while I waited in line inside so they could close the lobby. Do NOT even think of going here during morning rush on your way to work, there’s USUALLY only 1-2 people working and you’ll wait 10-15min JUST to get to the box to order where you’ll wait another 3min to have someone say “welcome, can you hold on a minute?”

Restaurantji Rating

Bueno

More Reviews(177)

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Hours

Monday 4AM - 10PM
Tuesday 4AM - 10PM
Wednesday 4AM - 10PM
Thursday 4AM - 10PM
Friday 4AM - 10PM
Saturday 4AM - 10PM
Sunday 5AM - 10PM
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