Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 6415 N Illinois St, Fairview Heights, Illinois, 62208, US
Telephone: (618) 398-6655
Price range: $
Rating: 2.6

$ • Mexican, Fast Food

Hours:
6415 N Illinois St, Fairview Heights
(618) 398-6655

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a popular restaurant that offers a variety of appetizing Mexican-inspired dishes. The restaurant features tacos with beans, rice, and steak, among other options. While the service is generally satisfactory with a wait time of around 15 minutes, some recent experiences have raised concerns. A few customers have noted issues with the food quality, mentioning that their bowls were not adequately filled and lacked key ingredients.

The atmosphere can be lively and busy, with limited parking, but it remains kid-friendly and wheelchair accessible. The staff, including the kind and accommodating ladies, are typically attentive to customer needs and dietary restrictions. Customers appreciate the consistently delicious food, though some have expressed dissatisfaction with pricing, noting it can be similar to that of a competitor.

Management has worked to ensure that food is served at the right temperature, and many customers believe they will leave satisfied. However, there have been complaints about service delays, particularly with online orders, and some instances where specific requests were overlooked. Improvements in the organization of to-go orders could enhance the pickup process for customers. Despite recent mixed reviews, Chipotle still aims to provide a quality dining experience.