Dutch Bros Coffee

Name: Dutch Bros Coffee
Address: 6208 N Illinois St, Fairview Heights, Illinois, 62208, US
Telephone: (877) 899-2767
Price range: $
Rating: 2.5

$ • Coffee Shops, Pet Friendly

Hours:
6208 N Illinois St, Fairview Heights
(877) 899-2767

About Dutch Bros Coffee

Dutch Bros Coffee is a favorite coffee place for many, praised for its amazing drinks and really good customer service. The employees are described as sweet and kind. Reviewers highlight the use of real espresso made to order and a very unique menu, with specific recommendations for the Cocomo with banana bread soft top and the candy cane mocha. The establishment is drive-thru only, featuring a drive window and a walk-up order window, and workers provide a mini menu for your car.

However, significant criticism focuses on the wait time, which is frequently described as awful. Customers report waiting over an hour in the drive-thru, with no escape once another car pulls in behind them. The line management can be inefficient, sometimes lacking someone to direct traffic or people to take orders outside, which lengthens the delay. Additionally, orders have been incorrectly made on several occasions, possibly due to miscommunication. Despite these issues, the overall sentiment is positive, with many calling it a must-try location that rejuvenates your soul.