McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
6380 Grand Ave, Gurnee
(847) 855-0229
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
Where do I begin. On my way to church, pull into the drive-thru and start my order. The employee must have been having a bad day, couldn’t understand the individual and had to ask to repeat themselves. Pull up to pay and what drab person. Wake-up!
I receive my order and motor off, and then get to my location, begin to enjoy my breakfast sandwich (sausage McGriddle) and it’s missing the SAUSAGE! Can’t go back as I’m now at my destination.
Really disappointed.
I felt unsafe with the way the drive thru employee verbally abusing me. I then talked to the manager and he didn’t want to confront the employee about his manors. The manager then demanded for me to leave. This happened Nov 15, 2013 at 9:30 pm.
Ordered through the kiosk and it took almost 30 minutes to get and not only was it cold they forgot part of our order. We weren’t the only ones with this issue on this particular day
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Gurnee Also Viewed
McDonald's, a popular fast-food chain, continues to receive mixed reviews from customers. While some find the food unsatisfactory, with complaints of cold, soggy fries and chicken nuggets that taste like cardboard, others report a positive experience, praising the hot and crispy nuggets and the perfect fries. The Big Mac remains a consistent highlight on the menu.
The restaurant's service quality varies as well, with one customer reporting an incorrect order and a lack of apology from the staff, while another had a great experience on Easter Sunday, noting the clean restaurant and the ability to order at the cash register.
Notably, the drive-through service is consistently fast and efficient, especially during the morning rush, and the staff is always friendly and upbeat. The breakfast is consistently fresh and meets customer expectations. It's clear the team takes pride in providing great customer service, and the restaurant is highly recommended for a quick, hot breakfast.