Potbelly Sandwich Shop
$ • Sandwich Shops, Fast Food, Salad
Hours:
2575 Plainfield Rd, Joliet
(815) 556-3372
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly Sandwich Shop
Food poisoning - ordered a soup early in the morning (11AM) thinking that was ok because I would think they get to work early to get those things hot and ready before opening..... soup was “warm” but not hot like it normally is -
She said she had to check the temperature before selling it- went to check and said it was ok
Never again. Very sick 😑
Messed up my order starting with the bread! Then didn’t have the right total for my order, couldn’t fix it on the register so had to try and figure out change. Two employees couldn’t figure out that .28cents is the change for $9 on a $8.72 order. Only gave me .18 and then the wrong receipt. Terrible service!
I have been a couple times and always had great service and food! Recently I ordered through the app and there was an accidental second charge to my credit card. I called the store and they had it fixed by the end of the day! Thank you Potbelly!
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
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Potbelly Sandwich Shop is a popular dining spot that offers a variety of fresh and tasty food. Customers appreciate the quality of ingredients and often mention that the restaurant is clean and well-maintained. The staff are generally friendly, helpful, and patient, even when the restaurant is busy. Many enjoy the quiet atmosphere, especially during off-peak hours, and find the service to be positive overall. Some customers have experienced challenges with the loud environment making it hard to hear directions, and there can be occasional delays at the ordering stations. However, the restaurant provides a good dining experience with a focus on fresh food, and the staff's friendly attitude helps make visits enjoyable, whether dining in or ordering for pickup.