Steak 'n Shake

$ • Burgers, Fast Food

Hours today·

About Steak 'n Shake

Steak 'n Shake serves decent food that is prepared quickly, even when the restaurant is mostly empty. The restaurant is often clean and smells nice, creating a welcoming environment. Customers now order through a kiosk, and staff members are friendly and helpful, sometimes taking extra care to ensure orders are correct. The food, including fries and burgers like the Frisco melt, is consistently good and hot. While the atmosphere can sometimes feel lonely when dining in, the enjoyable onion rings, shakes, and speedy service make up for it. The restaurant may have short supplies of condiments and napkins, and the drive-through might have long wait times. Overall, the experience has improved, with better quality food and friendly service.

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Steak 'n Shake Menu
Steak 'n Shake Menu

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Steak 'n Shake Reviews

2.6
388 ratings
5
23%
4
9%
3
7%
2
14%
1
47%
Food
3.1
Atmosphere
2.6
Service
2.5

Share your opinion about Steak 'n Shake

This place has been around forever. We quit going years ago because it was consistently poor quality, food, less than friendly customer service, and generally kind of dirty.
My youngest loves to go with his grandpa and has been begging us to take him to our local establishment on route 30. gave it a chance a few weeks ago, and we have been back twice since then. The employees are friendly and seem to care about the quality of the food They serve to the customers. I know a...read full review
food is okay but this location is struggling when it comes to service. Service is reputably always slow with wait times in the drive thru up to 15 mins at times.

Today as I sat in the drive thru, they took my card, set it on the reader, and then went to prepare my food. My card sat on the reader until they came and handed me my bag. I turned around to set the bag down on my passenger seat and by the time I turn back around the employee was gone and my card was still on...read full review
Food is usually prepared good. My only complaint is that depending on the day and the staff working that day or night, your order can take almost 45 minutes to receive. I was there last week and our food order was ready pretty fast, 7-8 minutes tops. I was also there 2 weeks ago, and our food order passed the 45 minutes mark, getting closer to waiting for about 1 hour. A lot of customers were angry, some even left. Hopefully it was just a fluke that night.

Read All Reviews(388)

Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 12AM
Saturday 10AM - 12AM
Sunday 10AM - 12AM
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