Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 480 Houbolt Rd, Joliet, Illinois, 60431, US
Telephone: (779) 236-0629
Rating: 4

Coffee Shops

Hours:
480 Houbolt Rd, Joliet
(779) 236-0629

About Starbucks

This Starbucks Coffee Company location is highly appreciated by many customers for its friendly and attentive staff. Visitors often mention that the staff is kind, caring, and willing to answer questions or make modifications to drinks. Service is consistently accurate and timely, creating a positive experience for customers. Several reviews highlight the helpfulness of employees, with one staff member named Zeek going above and beyond by paying for a customer's drink after a difficult morning. Another mention praises Sammie, a shift supervisor, for her kindness and professionalism in helping craft the perfect drink despite the busy environment, and for her thoughtful gestures like bringing the drink to a customer working in the lobby.

Customers also note that the location maintains a warm, welcoming atmosphere, with staff providing service with a smile and even adding notes on cups to make the experience special. Many customers express loyalty, with some going out of their way to visit this location because of the excellent service and friendly environment.

However, there was one disappointing experience where a strawberry açaí lemonade tasted off, possibly due to coffee flavor, which spoiled the drink and the customer's day. Despite this rare issue, the overall reviews reflect a location that cares about its customers and strives to provide a positive experience.