Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
945 Rockland Rd, Lake Bluff
(847) 295-5194
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Super annoyed. After 12 hour work day i stopped by to pick up dinner on my way home. Changed and sat down to eat and missing half of my food. It's late and not wanting to go back out in the cold. Not surprised by the lack of competence... they were too busy ordering food from potbelly next door to pay attention to their work. It's annoying that I missed out on stuff and paid for it.
It's good and customer service is fantastiiiccc!!!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a restaurant that needs improvement. The tables are often left unclean, and the staff may come across as unfriendly or exasperated. The food quality is also a concern, with burnt, dry, and cold steak being a common issue. The meat may not be properly cut, and the bathroom lacks a changing table, making it an unsuitable location for families with young children. However, recent visits have shown some improvements, with friendly employees and quick service. Portion sizes are large, and the overall experience can vary depending on the day. Some meals, like the fajita veggies, may be raw or undercooked, and the consistency of the steak can fluctuate from tender to overcooked. One customer noted that an unexpected addition of lettuce on their chicken burrito turned out to be better with it, indicating some training may be helping staff sense customer preferences. Despite these issues, the staff work hard and do a good job with the resources available, and some visitors have had positive encounters with friendly service and quick fulfillment, making the experience better on certain days.