Starbucks
$ • Coffee Shops
Hours:
18007 Torrence Ave, Lansing
(708) 858-4799
About Starbucks
Customers' Favorites
Mango Dragonfruit Starbucks Refreshers Beverage
Vanilla Bean Crème Frappuccino Blended Crème
Coffee Frappuccino Blended Beverage
Starbucks Blonde Espresso Roast
Iced Cinnamon Dolce Latte
Emperor's Clouds & Mist
Featured Blonde Roast
Starbucks Reviews
Ratings
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Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5:30AM - 8PM |
Starbucks, located off a busy avenue, offers quick service and is ready for pick-up on time. They have tasty vegetarian options, including wraps and sandwiches, as well as vegetarian and "impossible" choices. The drive-thru cashier is helpful and packages condiments, such as Sriracha sauce, outside the bag. The drive-thru line can move fast, and recent improvements have been noted. However, the parking lot can be tight when the drive-thru is busy.
Despite its appeal, some visitors have experienced inconsistent drink quality, with drinks sometimes being amazing while other times they are not acceptable. A recent customer who ordered the Falafel Pocket was mistakenly given the chicken jalapeño pocket instead, which caused concern due to their dietary restrictions. The situation was addressed with a refund, but the customer felt the response was too casual.
Many customers express a desire for the location to succeed, emphasizing a need for staff who are genuinely interested in their work. There have been complaints about having to repeat orders multiple times, leading to confusion and incorrect items being served. Overall, while the location has potential, it faces challenges in service consistency and staff engagement.