Dunkin'

Name: Dunkin'
Address: 15913 W 143rd St, Lockport, Illinois, 60441, US
Telephone: (815) 510-6319
Price range: $
Rating: 3.6

$ • Coffee Shops, Donuts

Hours:
15913 W 143rd St, Lockport
(815) 510-6319

About Dunkin' Donuts

This Dunkin' location is noted for its friendly, kind, and welcoming staff who are very nice to everyone. The team, led by an amazing manager, provides great customer service with integrity. Staff are fast and offer spot-on accurate service, with orders and coffee consistently on point. They are happy to answer questions, offer suggestions, and quickly fix any mishaps while being quick to apologize. The store is clean and was decorated beautifully for Halloween.

They carry a wide selection of menu items, donuts, and drinks. The hot coffee is always hot, and the Matcha is made perfectly. The drive-thru experience is noted as better than ever, with staff who love to see kids and offer pup cups to pets.

While the team handles rush hours efficiently, they can get busy. They respectfully ask customers not to be rude or use profanity, even when faced with aggressive behavior. A rare critical note mentions an instance where online orders were overlooked due to distraction. However, many customers report this location is the best Dunkin', with significant improvements and a great, nice team that makes them want to keep coming back every day.