Dunkin'
$ • Coffee Shops, Donuts
Hours:
8058 N 2nd St, Machesney Park
(779) 210-4915
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Blonde new girl that is working at night doesn’t understand communication or care about customers. She told us to pull around to the front for an iced coffee and a bottle apple juice. For 10 MINUTES! When there were 3 PEOPLE WORKING. The gentleman that came out to us was very Polite and said sorry multiple times. If it wasn’t for my son being in the car I would’ve given her a piece of my mind and it would not have been good for her. Had to call twice for someone to answer...read full review
Blonde new girl that is working at night doesn’t understand communication or care about customers. She told us to pull around to the front for an iced coffee and a bottle apple juice. For 10 MINUTES! When there were 3 PEOPLE WORKING. The gentleman that came out to us was very Polite and said sorry multiple times. If it wasn’t for my son being in the car I would’ve given her a piece of my mind and it would not have been good for her. Had to call twice for someone to answer...read full review
Ratings
Menu
Hours
| Monday | 4AM - 7PM |
| Tuesday | 4AM - 7PM |
| Wednesday | 4AM - 7PM |
| Thursday | 4AM - 7PM |
| Friday | 4AM - 7PM |
| Saturday | 4AM - 7PM |
| Sunday | 5AM - 7PM |
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Dunkin' offers quality food. The drive-through is convenient. Customers report that some employees are friendly and kind, with one young man being very polite and thankful. However, other customers have experienced issues with items being out of stock and inventory not being updated in the app. Some customers felt they were not spoken to like they were welcomed, with staff appearing bored, uncaring, or having an attitude. The breakfast sandwich is noteworthy.