KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
1701 Douglas Rd, Montgomery
(630) 897-7074
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After i ordered and paid for my food i asked for a receipt. He begrudgingly said he would. upon receiving my food i pulled out of the drivethru and looked at my receipt...it was someone elses!
when i got home it was not what i ordered. i looked up their phone number to discuss this with a manager . i dialed their phone number three times and it continued to ring each time until the ringing quit. Very dissappointed and still hungry...not the way to do business!!!
Over an hour before closing and they are out of chicken??? I have gone to this location 3 times, and all 3 times had to leave without any food!!!
If you want to improve, accept the coupons you send out, don't close early, and try maybe having the product you sell exclusively, ready to sell.
How you are still in business at this point is beyond me.
This location
1701 Douglas Road
Montgomery, IL 60538
has let us down so many times. The chicken was dry and they biscuits were hard. The mashed potatoes and gravy, were cold and runny. The coleslaw was warm and had no crispness whatsoever. We will never go back. In fact because of this location we haven't eaten at KFC for years.
I've text, emailed, called and no one responds back.
Great customer service KFC.
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 10:30PM |
| Thursday | 10AM - 10:30PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10:30PM |
People in Montgomery Also Viewed
KFC is a restaurant located in Montgomery on Douglas road. The chicken strips lunch ordered at this location was described as dry and barely warm. On the other hand, the staff was very friendly and accommodating, replacing an incorrect order and providing a clean dining room and bathroom. Additionally, the $20 box was considered worth it. However, there was an issue with the wraps, as customers cannot mix and match for the combo price.